Jobs

    IT Support - Manchester, United Kingdom - Chassam Recruitment Limited.

    Chassam Recruitment Limited.
    Chassam Recruitment Limited. Manchester, United Kingdom

    Found in: Jooble UK O C2 - 4 days ago

    Default job background
    Description
    IT Service Desk Analyst
    Chassam Recruitment are looking to recruit an IT Service Desk Analyst for a company based in Manchester. The role will be split between 2 days in the office and 3 from home.

    This is an exciting position where you will be providing operational support both over the phone and face to face for the IT Service Desk.

    As an IT Service Desk Analyst, you will be:
    Acting as a single point of contact for phone calls and emails regarding IT issues
    Ensuring all Incidents and Service requests are successfully identified, diagnosed, and managed
    Troubleshooting of IT related problems
    Maintaining Service Excellence
    Creating user accounts, resetting passwords
    Support and Configuring Mobile Devices
    Producing Support documentation
    Skills Needed as an IT Service Desk Analyst include:
    In depth knowledge of Windows 10, Android, IOS, Office 365
    Excellent PC Support experience in a multisite environment
    Experience of working with a busy IT Service Desk
    Knowledge of Service Desk Logging systems
    If you are an IT Service Desk looking for a new and challenging experience, please apply ASAP
    You must have a driving license and a car for the role as there will be occasional travel to sites in the North West
    #

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