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    Senior Operational Data Analyst - Birmingham, United Kingdom - FIS Global

    FIS Global
    FIS Global Birmingham, United Kingdom

    2 weeks ago

    Default job background
    OTHER
    Description

    Position Type :

    Full time

    Type Of Hire :

    Experienced (relevant combo of work and education)

    Education Desired :

    Bachelor of Science

    Travel Percentage :

    0%

    Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

    About the team:

    This role will be responsible for developing high quality analysis and reporting to support decision making within Client Support. As a key member of an analytics & reporting team you will work with stakeholders across the organisation to gain insights and make recommendations to drive improvements in productivity and customer experience.

    What you will be doing:

    • To lead on data analysis and reporting within Client Support by using relevant quantitative methods and present findings.
    • To work with key stakeholders to identify areas for improvement.
    • Uses predictive modelling, statistics, trend analysis and other data analysis techniques to collect, explore and identify data to be analyzed from internal and external sources
    • Assists business analysts with finding patterns and relationships in data.
    • Shares knowledge with other members of analytics team.
    • Evaluates and improves internal tools and processes.
    • Other related duties assigned as needed.

    What you bring:

    • Possesses strong presentation skills
    • Requires experience in relational database structures, research methods, sampling techniques and system testing
    • Proficient in working with large-scale business data sets including skills in SQL, Power BI and Advanced Excel skills. Experience with statistical modelling and related software (e.g. Python, R)

    What we offer you:

    • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
    • A modern, international work environment and a dedicated and motivated team
    • A broad range of professional education and personal development possibilities – FIS is your final career step
    • A competitive salary and benefits
    • A variety of career development tools, resources and opportunities
    • The chance to work on some of the most challenging, relevant issues in financial services & technology

    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

    Sourcing Model

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    #pridepass

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