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    Group Restaurant Manager - London, United Kingdom - Sushi Revolution

    Sushi Revolution
    Sushi Revolution London, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    OUR PURPOSE? MAKING OUR GUESTS HAPPY.... THAT'S IT

    HOW DO WE ACHIEVE THIS?

    THROUGH GOOD FOOD AND DRINKS, SERVED QUICKLY, IN A GOOD VENUE, BY GOOD PEOPLE, AT A GOOD PRICE


    The Group Restaurant Manager cares for, supports and develops their team and is the conductor during service, and the champion of our service and brand standards.
    The Group Restaurant Manager works in, and is responsible for both Sushi Revolution Restaurants.
    They are welcoming, decisive and gracious hosts.
    We're looking for natural leaders who are ambitious, love waiting tables, maintaining standards, have pride in their work, and care for their team - like we do.
    Leadership can be tough; we have high expectations and you're responsible for your whole team and our guests.
    The Group Restaurant Manager is responsible for all aspects of the restaurant operations. You will
    coach and direct all parts of the staff training and always ensure your team executes Sushi Revolution quality standards and procedures. You will motivate and lead your team to provide an efficient service, keep a clean and
    safe restaurant and create a great atmosphere for our guests.
    We won't set you up to fail, we will support you in your success and give you the trust
    and autonomy to make decisions and manage your team

    Your Responsibilities, Skills and Behaviours:

    Be Honest

    • Ensure daily due diligence is completed
    • Complete all daily check lists
    • Complete all opening and closing procedures in the FOH
    • Maintain par stock levels of inventory and prep in the bar
    • Maintain correct portion control to Sushi Revolution standards
    • Keep wastage to a minimum
    • Always follow recipe standard operating procedures
    • Ensure staff follow rules and regulations on self-inspection programs
    • Ensure your team complete all Flow training courses
    • Set up all sections to Sushi Revolution specifications
    • Be punctual and ensure your team are too

    Be Determined

    • Be a leader and lead by example
    • Always maintain equipment and company property, report any defective materials or equipment to the ops team
    • Ensure proper staffing and adequate supplies for all stations
    • Identify strong and weak members of your team and coach to high performance
    • Meet daily sales targets
    • Find problems and fix them
    • Ensure proper safety, hygiene and cleaning practises are followed
    • Knowledge and ability to run the restaurant leading by example
    • Always maintain safe working conditions at all time
    • Be ready to tackle guest complaints and solve problems
    • Try to beat weekly sales projections
    • Take responsibility for the business performance of your restaurant
    • Be ready for anything, be ready to fight the revolution every day

    Be Kaizen

    • Value high quality food presentation and waiter service
    • Complete all Flow training courses
    • Continue to learn and update your knowledge
    • Know about Sushi Revolution products and Ingredients
    • Have fantastic technical skills
    • Train, coach and develop your team
    • Be involved in the recruitment and training of staff

    Be Dependable

    • Control FOH Invoices and inventory
    • Ensure sections are not closed before the restaurant is closed
    • Complete required stock takes
    • Have a high level of integrity and handle Information with confidentiality
    • Provide our guests with a high-quality experience to Sushi Revolution standards
    • Always maintain a safe and clean restaurants
    • Complete, approve and publish the rotas at least 2 weeks in advance managing FOH and BOH payroll cost and staff wellness
    • Be trustworthy, reliable and dependable
    • Ensure all deliveries are received, checked and put away correctly
    • Be well organised and able to prioritise
    • Comply with all licensing laws and regulations

    Be Positive

    • Be positive and personable
    • Bring a positive energy to the whole team
    • Offer an excellent Sushi Revolution guest experience
    • Be an 'all-rounder'
    • Have excellent communication skills
    • Have a first in last out attitude
    • Have strong leadership skills
    • Work comfortably under pressure
    • Train team members on all sections
    • Don't blame and shame staff for mistakes
    • Create a great working relationship with your head chef
    • Understand how to solve a problem
    • Create a positive working environment for the whole team

    Be Thankful

    • Understand how to delegate and motivate your team
    • Be a brand ambassador, live and breathe the revolution
    • Always say please and thank you
    • Thank and reward your team through coaching
    • Build professional relationships with other team members and suppliers
    • Work together with your team to ensure high scores on weekly audits
    • Ensure your head chef is developing the kitchen team
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