- Hybrid 4 days in the office 1 at home
- Normal working hours are 7.5 per day between 8am – 5.30pm
- 25 days holiday plus bank holidays – increases with service
- Life Assurance
- Pension
- Simply Health
- Perkbox
-
Infrastructure Engineer
1 week ago
BPM Tech Brighouse, United Kingdom**3rd Line IT Engineer** · **Office based: Brighouse, West Yorkshire HD6** · **Main purpose of the job** · Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients thro ...
-
Senior Infrastructure Engineer
2 days ago
YORKSHIRE WATER LIMITED Bradford, United Kingdom**Senior Infrastructure Engineer - Windows / VMware / Azure / Platform** · **Salary**: £42,781 to £55,000 + On-call + Benefits · Water is the lifeblood of Yorkshire. 5 million customers use it every day, to make a round of brews, clean a mucky pup or get the washing on. 140,000 b ...
-
Infrastructure Engineer
1 week ago
Evermore Global Leeds, United Kingdom**Infrastructure Engineer - Banking or Financial exp**: · - 6 month rolling contract. · - circa £500+ per day (Inside IR35). · - 3 days remote / 2 days office based (very flexible on office location as they have multiple offices around the UK). · **Company and role summary for In ...
-
Infrastructure Engineer
1 week ago
Adria Solutions Ltd Manchester, United KingdomInfrastructure Engineer - Manchester/Hybrid Working - Up to £50k · On behalf of our industry-leading client based in Manchester, we are recruiting a talented Infrastructure Engineer. As Infrastructure Engineer, you will support the infrastructure function in delivering the IT sup ...
-
Infrastructure Engineer
1 week ago
Recruit UK Manchester, United Kingdom**Job Title**: Infrastructure Engineer · **Industry**: Financial Planning · **Location**:Manchester · **Salary**:£49,000 · **Job reference**:7415 · Recruit UK are working on an excellent opportunity for an Infrastructure Engineer in Manchester to join a leading UK Independent Fin ...
-
Infrastructure Engineer
2 days ago
Chassam Recruitment Manchester, United KingdomChassam Recruitment are currently looking to recruit an IT Infrastructure Engineer for a leading company based in Manchester. The role will be a hybrid position where you will be working on some exciting projects using the latest technology. · Key Responsibilities include: · - Da ...
-
Infrastructure Engineer
1 week ago
Lorien Manchester, United KingdomInfrastructure Engineer - Manchester City Centre (Hybrid) - £55,000 · Lorien Global are working in partnership a successful and very ambitious organisation who have investment backed plans to double the size of the business After more wins in their managed service team we're in a ...
-
Infrastructure Engineer
1 week ago
Lorien Manchester, United Kingdom**Infrastructure Engineer - Manchester City Centre (mostly remote) - £55,000** · Lorien Global are working in partnership a successful and very ambitious organisation who have investment backed plans to double the size of the business After more wins in their managed service team ...
-
Infrastructure Engineer
1 week ago
Pure Resourcing Solutions Chadderton, United Kingdom**Infrastructure Engineer** · **Oldham/ Hybrid** · **Circa £50,000** · We are looking for an experienced Infrastructure Engineer to work with a growing insurance and property management business to assist with the design, implementation, and documentation of hybrid cloud infrastr ...
-
Infrastructure Engineer
4 days ago
ITECCO Rochdale, United Kingdom**Infrastructure Engineer - Rochdale · - Hybrid - £55K + Car Allowance** · My client are now on the hunt for a strong 3rd Line/Infrastructure Engineer to join their technical team on a permanent basis. My client is a well-established, market leading organsiation with incredible f ...
-
Infrastructure Engineer
1 week ago
ITECCO Manchester, United KingdomInfrastructure Engineer · - Hybrid · - up to £50,000- Manchester, City Centre · My client are an industry leading, innovative and well established business and they are now looking for an experienced Infrastructure Engineer to join their team in Manchester on a permanent basis. M ...
-
Exchange Infrastructure Engineer
1 week ago
Akkodis West Yorkshire, United KingdomI'm looking for a Microsoft Infrastructure SME contractor with excellent Microsoft Infrastructure technology and Exchange knowledge. This will be to work alongside other Infrastructure engineers and contractors I have working for me to help my client's technicalteam maintain thei ...
-
Infrastructure Engineer
1 week ago
Prince Resourcing Group Ltd Manchester, United KingdomPrince Resourcing is currently recruiting an **Infrastructure Engineer** on behalf of our Professional Services client, offering a salary of up to **£60,000 per annum** (plus benefits). The office is based in Manchester, however the role can be worked predominantly remote. This r ...
-
Infrastructure Engineer
1 week ago
Lorien Manchester, United Kingdom**Infrastructure Engineer - Manchester - £55,000** · **The Company**: · My client are leaders in the provision of high-quality IT managed services across hybrid cloud, network connectivity, cyber security and digital workplace solutions. Backed with investment, they're looking to ...
-
IT Infrastructure Engineer
1 week ago
Chassam Recruitment Manchester, United KingdomAre you an Infrastructure Engineer looking for a new and challenging position? If so I have a fantastic opportunity for you. · My client is a leading organisation based in Manchester and is currently looking to recruit an IT Infrastructure Engineer to support the day to day runni ...
-
Infrastructure Engineer
2 days ago
Avanti Manchester, United KingdomAvanti Recruitment are working with a rapidly growing, award-winning IT Service provider for businesses in multiple industries that have nearly 100% client retention. · They are looking for an Infrastructure Engineer to join their Implementation team in their Manchester office. I ...
-
Infrastructure Engineer
1 week ago
Resource Matters Ltd Manchester, United KingdomMy client is an award winning, highly respected IFA who are continuing to grow. Due to their continued success they have an opportunity for an Infrastructure Engineer to join their team in Manchester · **Job Purpose** · To help maintain IT infrastructure, both on premise and clou ...
-
Infrastructure Engineer
1 day ago
Service Care Solutions - Criminal Justice Manchester, United KingdomService Care Solutions are looking for an Infrastructure Engineer to work for a Government Entity in Manchester. · We are looking for someone to work within an recently expanded team to take ownership & control of the Desktop services from a long-term supplier. The aim is to prov ...
-
Infrastructure Engineer
1 week ago
CHASE DE VERE INDEPENDENT FINANCIAL ADVISERS LIMITED Salford, United Kingdom**Infrastructure Engineer** · Chase De Vere are known as experts in our field and we pride ourselves on the reputation we have built over the past 53 years of business. We are one of the country's top independent financial advisers and our success is down to our people. · We are ...
-
IT Infrastructure Engineer
1 day ago
360 Recruitment Consultancy Ltd Barnsley, United Kingdom360 Recruitment are a specialist Insurance recruiter, currently recruiting for a IT Infrastructure Engineer for an exciting opportunity to join a rapidly expanding insurance provider. · **Role**: · IT Infrastructure Engineer · **Salary**: · Up to £40,000 · **Benefits Package**: · ...
Infrastructure Engineer - Brighouse, United Kingdom - Careers Plus
Description
Job Description
3rd Line Engineer, Brighouse, West Yorkshire
The client
We are working with a specialist IT MSP, they specialise in delivering IT Support Services to Law Firms across the UK.
Main purpose of the job
Troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing excellent customer service to clients throughout.
Key Tasks and Responsibilities
Responsible for troubleshooting any technical issues that have been escalated through the helpdesk.
Act as troubleshooting lead for high level technical issues, high priority tickets and MSO's
Visit client's sites as and when required
Manage own time effectively and ensure all time spent on client jobs is logged
Ability to report at all levels in the chain of command
See Technical Escalations through from beginning to end
Escalating tickets that need 3rd line resource into 3rd line queue and resolving
Escalating tickets to Ops team in good time where required to ensure satisfactory resolution
Maintaining the 3rd line and escalations queue to resolve issues as quickly as possible
Logging troubleshooting and ticket notes accurately and in good time to ensure everyone has visibility of actions completed
Communicate accurately and within good time both internally and externally
Flag areas of risk / improvement within the firm if identified
Train other members of the team in all things technical
Provide out of hours technical support to clients (typically 1 in 3 weekends)
Personal and Team Responsibilities
Excellent time management and communication skills
Follow the helpdesk process and set an example for other employees
Be approachable – ensure employees feel comfortable to ask for assistance
You should always be thinking long term fixes and not short term.
Excellent troubleshooting and triage skills.
Technical Experience
Must have:
Hands-on experience with Virtualization technologies including the setup and maintenance of Windows VMs (VMWare, Hyper-V)
Cloud technologies and concepts (1. RDS 2. Azure 3. Citrix)
Expert, hands-on networking experience in configuring and maintaining routers, firewalls, and switches
Desktop and application support (Windows 7/10, Microsoft Office and bespoke application troubleshooting)
Administration and setup of Windows Server 2012/2016/2019/2022
Wifi Solutions
Exchange and 365 tenant administration
Desirable:
Hands on experience of storage technologies (SAN)
Printer setup and administration
VOIP Technologies
Automation – PowerShell or other
Azure and Intune configuration and administration