Pega Technology Business Analyst - Manchester, United Kingdom - NatWest Group

NatWest Group Manchester, United Kingdom

2 weeks ago

Full time

Description

Join us as a Pega Technology Business Analyst

Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs
You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
It's a great chance to hit the ground running, take advantage of our development opportunities, and advance your career

What you'll do

In your new role, you'll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we'll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You'll also be:

Supporting others to articulate the ideas and requirements in the format required by the team, such as use cases, user journeys, user stories and illustrations
Creating strategic and robust functional designs to meet requirements and align with design architecture
Capturing, validating and documenting business and system requirements and making sure that they're in line with key strategic principles
Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

We'll look to you to bring a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. Additionally, you'll need to hold a certified Pega business analyst qualification and have good knowledge and understanding around Pega BPM, ideally Pega CLM KYC framework.

You'll also need:

Strong domain knowledge around KYC, risk assessment and customer due diligence
Experience of applying business analysis tools and techniques
Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
Good collaboration and stakeholder management skills

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