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    Operations AnalystOperations Analyst - London, United Kingdom - Cpl Life Sciences

    Cpl Life Sciences
    Cpl Life Sciences London, United Kingdom

    3 weeks ago

    Default job background
    Description
    Survey Operations Analyst, Consumer Insights Contract length: Hybrid role- London
    Experience in survey deployment

    We are one of the leading digital video services on the Internet today, and we're just getting started changing the way millions of people around the world enjoy content.

    Our studios is the movies and television development and production arm. It is our role to produce original content and license studio programs worldwide in exclusive service of our customers.

    We need your passion, innovative ideas, and creativity to help take us to new heights.

    Support programming, QA, sampling and deployment tasks for surveys across multiple locales and languages


    • Partner with Research Managers and Operations managers across global panels to support translations tasks and processes
    • Evaluates and analyzes research scope, define project needs
    • Designs research approach and strategy, define milestones, timelines, and KPI
    • Dives deep and analyzes data from various sources and iterate the mechanisms as needed

    Dive Deep:
    develop a deep understanding of our partners research needs and create impactful testing strategies


    • Customer Obsession - Drive excellence in customer engagement and retention policies
    The Global Research Operations team:


    • Drives customer obsessed solutions to custom testing strategies
    • Partners across multiple teams to deep dive into customer data
    1-2 years of professional non-internship experience (marketing, consumer insights, or project management)


    • Experience in deploying, programming and/or writing surveys
    • Experience using Microsoft Excel to manipulate and analyze data
    • Proficiency in English, and one of: French, Spanish, Swedish, Portuguese, Japanese, German, Italian, or Dutch, is a plus
    • Enthusiasm for film and television production and programming
    • Bachelor's degree or equivalent experience.
    2+ years of professional experience in the market research field


    • Experience translating complex data sets into clear and compelling written narratives
    • Strong presentation skills specifically speaking about research methodologies and findings
    • Proficiency in MS Excel, Word, SPSS, Tableau
    •
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