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Storage and Virtualisation Engineer - Manchester, United Kingdom - Chapman Tate Associates
Description
Job Role:
Junior Storage and
Virtualisation Engineer Location:
Flexible – Hybrid – Work from Home / Client Sites Salary package: £30-40,000 + bonus + benefits Key skills: VMware, VCP, vSphere, ESX, HPE, Aruba, VCAP, VXRail, IBM Spectrum Protect, TSM, Tivoli, Tivoli Storage Manager, Dell/EMC, Incident Management, Problem Management, Veeam, Dell/EMC, DellEMC, Storage, SAN, Backup, Engineer, MSP, IT Service Provider*MUST HAVE A UK DRIIVING LICENSE *Chapman Tate Associates seeks a Junior Storage and Virtualisation Engineer to join this leading IT MSP that deliver a range of services and solutions around Cloud Computing, IT Managed Services, Storage/Backup Solutions, Unified Communications and Cyber Security.
Working and supporting a varied range of customers the Storage and Virtualisation Consultant will be responsible for providing specialist support services to a range of customers in a diverse range of industries.
Ideally you will have worked with and supported an VMware Solutions (vSphere, ESX) and Storage Solutions around Dell/EMC and HPE.
The role will include the following:
Design and delivery of IT infrastructure and Storage Services supportLooking to storage and hardware issues and provide root cause analysisChange, Release and Incident Management effectively and timelyWorking to strict project deadlines in line with SLA'sSkills and Experience:Proven track record of 3rd line infrastructure support experienceExperience supporting the following Infrastructure solutions:VMware 5.5\6.0\6.5\6.
7 (Clustered\Multiple site)HP\Cisco UCS\Dell serversShared SAN StorageOther areas of the role will include:
Provide client system administration, support and technical resolutionEnsure internal/external processes and procedures are adhered to, in order to maintain consistency and quality of serviceEnsure runbooks are maintained and kept up to date for all assigned customersWorking to customer Service Level Agreements (SLA's)
Liaising with 3rd Party support companiesConducting daily, weekly and monthly checks within the customer environments to ensure they are running as expectedIdentify issues and help to drive improvements in customer satisfactionSkills and Experience:
Essential:Experience working in a engineering and troubleshooting environmentExposure and understanding of IT Principles and technologiesDemonstrable strong customer service focus Softer skills will include: Excellent communication skills, both written and verbalProfessional appearance, well-mannered and a constructive attitude in all work-related mattersAbility to handle multiple tasks and prioritise work to maintain required productivity levelsWillingness to research and self-study to keep skills relevantSelf-motivated, flexible in approach, enthusiastic team player and independent workerStrong rapport and relationship building skills with internal/external customersStrong personal drive, sense of responsibility and accountability, results drivenMethodical in approach with sound analytical and problem-solving skills, and keen attention to detailEnjoys a challengeExcellent opportunity within a thriving business that look after and develop their staff.
Apply online now for a quick turnaround.
