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Haverhill

    Product Support Specialist - Haverhill, United Kingdom - Owen Daniels Consultancy

    Owen Daniels Consultancy
    Owen Daniels Consultancy Haverhill, United Kingdom

    2 weeks ago

    owen daniels consultancy background
    Full time
    Description

    Are you passionate about delivering high-quality customer support to your customers? Do you have a knowledge of electromechanical products? Our client is a world leading manufacturer who prides itself on their customer support, who are looking for a Product Support Specialist to join their small and friendly team.

    The ideal candidate will have an electrical bias, with strong problem-solving skills and excellent written and verbal communication. Product Support SpecialistPermanentSalary up to £40,000 per annum (DOE)


    Monday to Friday 8:30am – 5pmHaverhill Product Support SpecialistJob Description Be the first point of contact for all technical queries for a global customer baseOffering technical support via phone, email and video callsFault diagnosis for electrical and mechanical issuesKeep all details up to date using data and document management toolsReview and update product manuals, datasheets and bills of materials.

    Product Support SpecialistEssential Experience/Skills/QualificationsIn depth experience working in a Product Support role or similarElectrical knowledge (PLC operated machines, wiring panelling)Previously worked within a manufacturing environmentFull current driving license, with a car Product Support SpecialistCompany Benefits23 days holiday plus the 8 bank holidaysCompany pension If you feel you're a good fit for this position, please click 'apply


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