Team Lead - Merseyside, United Kingdom - Mersey Care NHS Foundation Trust

Description

Job summary

This advert is for the post of Team Leader within Talking Therapies (previously known as IAPT). The post-holder will deputise for the Clinical Team Manager within the service, and will:

o Support the development of staff within a high-pressured environment

o Hold a reduced caseload where required and deliver evidence-based interventions to clients

o Be familiar with different cultural backgrounds and ages, using interpreters when necessary and be committed to equal opportunities

o Develop, support and deliver training in innovative practice to staff

o To raise awareness of the service with colleagues from external statutory and non statutory organisations

o To take a lead role in a key area of service development which may include focus on KPIs; Perinatal; Long Term Health Conditions (LTHCs); Older Adults; BAME / Diversity; LGBTQI+ etc. In line with service, trust, and national focus.

o Support the development of links with Primary Care, Secondary Care, GP's and service users in non-statutory organisations, especially services supporting minority groups

o Provide line management and PACE/annual performance reviews

o Support staff and the service to achieve key performance indicator targets

o Contribute to Leadership and Team meetings

o Support the service in improving the quality of service provision

o Support with complaint resolution

Shortlisting planned for: 23 May 2024

Interview planned for: 4 June 2024

Main duties of the job

This advert is for the post of Team Leader within Talking Therapies (previously known as IAPT). The post holder will have direct line management responsibilities for staff, and will sit under the Clinical Team Manager.

Clinical: Make decisions on suitability of new referrals, adhering to the service referral protocols, and refer appropriate clients on to the relevant part of the service or to external services. Ensure the appropriate formulation and implementation of NICE approved specialist psychological treatment occurs within the service, based on current guidance. Ensure psychologically based risk assessments and risk management plans are implemented in the service.

Managerial/ leadership. Contribute to the on-going development of the service, ensuring that a range of interventions are available in line with the current evidence-base, providing an effective and efficient service, demonstrated by the achievement of KPIs. Provide one-to-one Line Management in line with service policies. Ensure staff receive appraisals and associated training in line with Mersey Care NHS Foundation Trust Policy. To manage HR issues within the service. Support staff and the service with performance elements. To keep all relevant records and information pertaining to area of responsibility and report information, where necessary your line manager, whilst working within the agreed administration procedures.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job responsibilities

Please also see attached Job Description and Person Spec.

Professional

General:

Clinical. Ensure psychologically based risk assessments and risk management plans are implemented in the service, and provide advice on the psychological aspects of risk. Educate and involve family members and others in treatment as necessary.

Communication & Administration: Ensure that your line manager is fully informed of any issues, which may effect the quality of service provision. To attend all relevant meetings both internally and externally. To provide reports as and when required. To keep all relevant records and information pertaining to area of responsibility and report information, where necessary your line manager, whilst working within the agreed administration procedures.

Line management responsibilities:

Communication & administration: To keep all relevant records and information pertaining to area of responsibility and report information, where necessary your line manager, whilst working within the agreed administration procedures.

All post holders will agree to:

Commit to the vision of supporting Mersey Care in becoming a leading organisation in the provision of community services, mental health care, addiction services and learning disability care, and in doing so fully utilise their skills and experience to support the objectives of the Trust.

Role model the values of the Trust Continuous Improvement, Accountability, Respectfulness, Enthusiasm and Support in all activities and interactions with employees, service users and other stakeholders.

Challenge the stigma associated with mental health and learning difficulties.

Comply with the Duty of Candour, defined by Francis as: 'The volunteering of all relevant information to persons who have or may have been harmed by the provision of services, whether or not the information has been requested and whether or not a complaint or a report about that provision has been made.

Work across professional and organisational boundaries to improve services for all.

Maintain their specific knowledge base and develop new skills.

Value the contribution of the patient/ service user voice.

Operate within any organisational codes of practice or those from a relevant professional body.

Respect equality and diversity across all areas of working practice and communications with staff, service users and other stakeholders.

Take responsibility for the accurate and timely collection and recording of data and ensuring all personally identifiable information is protected and used only for the purposes for which it was intended.

Comply with all health and safety legislation and local policies and procedures.

Adhere to all organisational policies.

Have knowledge and understanding of technology in the workplace which is sufficient to maintain their efficiency and also how technology can empower service users in a digital environment.

Comply with the NHS Constitution in relation to the staff responsibilities that it sets out for NHS employees.

Attend a one day Just and Learning & Civility and Respect training workshop.

Be an ambassador for Just & Learning and Civility & Respect following the training.

Positively advocate the just and learning culture within your team.

Be a confident supporter and implementer of the Trust CARES Values including Civility & Respect within your team.

Support their team/services to create a positive environment for Just and Learning Culture.

Participate in Just and Learning Culture events.

Bring Just and Learning Culture updates/ information to the attention of team members and other MCT colleagues they work with.

Support and encourage the sharing of concerns about the safety and quality of care with senior leaders with the aim of improving safety and quality.

Actively participate in creating an open culture within your team so that concerns and difficulties can be discussed safely and respectfully.

Speaking up in the event that they are exposed to incivility between colleagues in the workplace #iwillspeakup.

Listening and understanding others who have concerns and taking a collaborative approach to work towards a solution to improve civility and respect.

Qualifications

Essential

Desirable

Knowledge/Experience

Essential

Skills

Essential

Desirable

Values

Essential