- Experience of a range of secretarial processes
- Audio-typing experience
- Experience of working with members of the public, including dealing with difficult customers
- Experience of working in a multi-disciplinary team
- Experience of staff supervision
- Experience of working in a healthcare environment and/or patient care
- Experience of using hospital EPR systems
- Experience of different audio typing systems
- Good standard of GCSE or equivalent level education including English Grade C, or equivalent and Maths Grade C or equivalent
- RSA Level 3 typing/word processing or equivalent qualification and experience
- NVQ Level 3 in Business Administration or equivalent knowledge acquired through experience
- Ability to provide a pro-active and high-quality patient focused service
- Good administration and keyboard skills
- Knowledge of NHS performance targets
- Can demonstrate good organisational skills
- Able to clearly interpret oral or written information and instructions
- Able to communicate information in a clear and logical manner to a range of people
- Ability to work flexibly within a team and work under instruction
- Able to understand the standard range of Microsoft Office Programmes
- Able to reassure patients and gain cooperation
- Knowledge of relevant medical terminology
- Knowledge and understanding of Information Governance
- Knowledge of waiting list management
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Senior Secretary - Rotherham, United Kingdom - The Rotherham NHS Foundation Trust
Description
Job summary
Part time 30 hours per week.
An exciting opportunity has arisen for a Senior MedicalSecretary to join the Division of Medicine within The Rotherham FoundationTrust Hospital.
The successful candidate will provide a vital and dynamic Senior MedicalSecretary role within General Medicine. You will manage and develop a responsive administration service havingresponsibility for the day-to-day management of the General Medicineadministrative teams, including annual appraisals, annual leave, sicknessmanagement and adherence to Trust HR policies and procedures.The successful candidate will be enthusiastic about the challenges of a busyworking and constantly changing environment, with the ability to remain calmunder pressure and to achieve strict deadlines. You will be a highly motivatedindividual, with the ability to motivate and influence others, suggest andimplement ideas to improve team performance and efficiency and will haveexcellent communication skills.
This is a 30 hour role that can be spread over 4 or 5 days, the non-working dayis negotiable.
Main duties of the job
Promoting data quality processes and a right first timeapproach. To be responsible for day to day line management of administration staff includingreceptionists, ward clerks and divisional secretaries to include but notlimited to: approving timesheets, recruitment and selection, to ensure workingenvironments comply with health & safety legislation, staff inductions,annual leave, rota management and general day to day staff management asneeded. To motivate colleagues and champion service improvement for the division.
About us
The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values
AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.
CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.
TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.
We are committed to diversity and inclusion, for both our patients and our workforce.
Job descriptionJob responsibilities
Please see attached the job description and person specificationfor the full details about the role and the responsibilities.
Person SpecificationExperience
Essential
Desirable
Qualifications
Essential
Desirable
Knowledge
Essential
Desirable
