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Gosport

    Analyst (Remote working) - Gosport, Hampshire, United Kingdom - Sopra Steria Ltd

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    Description
    Are you an experienced Systems or Service Analyst?
    Do you have experience supporting and configuring Oracle applications to make sure continuity of service and functionality for end users?
    We have an opening for a Service Analyst to join our growing team on a 2 year fixed term contract

    You will be supporting SSCL's Oracle Fusion services provided to our public sector client, looking after the management of their HR functions.

    You will play a crucial role in supporting and configuring Oracle systems to meet the specific client needs and requirements.

    As well as providing analysis of issues and liaising with Oracle and SSCL teams to develop and test fixes for resolution, the successful applicant will also support the review and deployment of quarterly content released by Oracle.

    This will include future system enhancements and managing client requested changes through impacting, solution development, testing and deployment.

    This hybrid role will be based from home 3 days a week and joining the team working out of one of our modern Centre's of Excellence inGlasgow, Blackpool, Newcastle, York, Newport or Gosport the other 2 days.

    Translate business requirements into proposed system solutions that can guide the configuration process
    Set up and configure Oracle instances based on requested changes
    Conduct thorough testing of developed solutions to make sure it meets the specified requirements
    Triage and investigate any defects (via change process) and incidents raised via support process
    Liaise with support team and Oracle to identify fixes
    Review and analyse quarterly release content for systems impact, discuss with delivery teams and agree any required actions
    Previous experience of configuring and supporting on SAP/ Workday or similar ERP product
    Familiarity with Oracle HR/HCM processes including absence management, annual leave and talent and performance
    Knowledge of HR processes and policies, particularly within the Government sector

    Employment Type:
    Full-time, Fixed Term Contract

    Security Clearance Level :
    SC & NPPV 2
    Benefits : 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
    SSCL is the market leader in critical business support services for the UK public sector.

    Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services.

    We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.

    Living SSCL' means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.

    We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status.

    We have partnered withVercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

    We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role.


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