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    Membership and Events Coordinator - United Kingdom - British Association for Sustainable Sport

    British Association for Sustainable Sport
    British Association for Sustainable Sport United Kingdom

    1 week ago

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    Description
    Membership, Events & Administration Coordinator
    The Membership, Events & Administration Coordinator Role
    The purpose of the role is to focus on the Membership and the associated administration and coordination requirements.

    This position will act as the liaison between BASIS and our members as well aid BASIS's day to day work by providing administrative support for the Executive Team and be responsible for specific actions to ensure the smooth and effective daily running of the organisation.

    The role of the Membership, Events & Administration Coordinator involves:
    # Act as first point of contact for membership enquiries, delivering high-quality, membership-related organisational advice and administrative service to BASIS members, and applicants
    # Work with ET to use this feedback to support the development of new services and products to improve the membership experience
    # Monitor the general email address for enquiries and respond to enquiries generated from the website
    # Keep accurate records of members on the CRM system and comply with all good practice guidance including data protection, and security of financial data
    # Progress the digitisation of data and processes to the benefit of the membership and the organisation, developing efficiencies, responsiveness, and professionalism
    # Coordinate delivery of activities and events to effectively enhance the membership relationship, including the organisation of webinars, and member lounges
    # Coordinate the administration and information for major events, such as the Conference and Awards
    # Contribute to the successful delivery of other BASIS activities and projects as required

    Add administration value to working groups as deemed required
    # Comply with internal procedures and policies including data protection, health and safety, financial procedures and performance management
    # Coordinate the administration of all BASIS meeting agendas and minutes
    # In conjunction with the Marketing & Communications Coordinator, coordinate logos, icons, etc for awards, conference, etc. with external company, overview of design of collateral such as pull-up banners etc.
    # Provide cover/support for other ET members when required

    Proven work experience as an Administrative Coordinator, Administrator, or in a similar role
    Qualification in Office Administration is a plus
    Understanding of data protection and confidentiality issues
    Excellent project management skills including planning, logistics and program management with ability to meet deadlines
    Strong customer service skills.
    Hands-on experience with MS Office Suite, particularly MS Word and MS Excel.
    Proficient skill on social media platforms such as LinkedIn and X and software such as Office, Canva, Xero, HubSpot, and WordPress

    BASIS (the British Association for Sustainable Sport) has provided expert help to sports clubs, venues, and governing bodies for over a decade – helping them to understand their impacts, set targets and implement processes to improve their environmental performance.

    Our vision is to harness the power of sport to build a sustainable future and our mission is to empower sport in the UK to become a world leader in sustainability with the urgency dictated by science.

    BASIS recognises the positive role sport plays in promoting healthy lifestyles and building communities. BASIS embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    This contract is remote, with online team meetings weekly and in person, (preferably within or around the London area), every few months to update and plan.

    This contract is remote with working hours of 9am to 6pm Monday to Friday.

    TRAVEL REQUIREMENTS
    ~ Ability to travel 4-6 times, UK wide, over the course of 12 months

    Full-time
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