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    Key Account Manager Ecommerce - Leeds, United Kingdom - Whitehead Recruitment Ltd

    Whitehead Recruitment Ltd
    Whitehead Recruitment Ltd Leeds, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Key Account Manager:
    Leeds: Consumer Electronics

    Manage a portfolio of Key Accounts. for TV or support Senior National Account Managers on White Goods business. To meet agreed sales and margin targets, whilst consistently retaining profitable customers.

    Develop and implement the long-term business strategies, to achieve sales and profit targets.

    • Manage support to the sales channel through sales promotions, marketing initiatives and training.
    • Provide and continually update sales forecasts. Communicate this information to product management to support purchasing and stock planning.
    • To present activity and performance results at sales meetings. Communicate new ideas to maximise sales and profit and brand awareness.
    • Report current pricing & product trend information, work with company management to formulate new strategies.
    • Provide effective and timely reports for the management team to be able to manage the business such as Weekly Sales and Aged Stock tracking reports.
    • Work with logistics to ensure that effective and efficient logistics solution are reached with designated accounts.
    • Manage Service Solution within the account base, and make sure returns that do not fall within our returns policy are correctly dealt with. Immediately report any quality related issues to both Service and Product teams.
    • Work closely with Senior Sales Management and Finance to make sure all Customer SOA's and expenses are correctly accrued and aligned to deadlines.
    • Work with Senior Management and Finance to resolve any customer payment or credit issues.
    • 1+ years working as a KAM Level or buyer, this could include Field Selling role managing Independents and/or Distributors
    • Excellent interpersonal skills and a proven track record of working to KPI's and achieving targets with direct account and budget responsibility.
    • Excellent PC skills with good working knowledge of Excel, PowerPoint, Outlook & Teams.
    • Proven ability to exceed sales and profitability targets and experience dealing with pressure
    • Full UK Driving Licence required.
    • Work in Leeds office minimum 1 day a week
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