Lead Generator - Towcester, United Kingdom - TWENTY 2 RECRUITMENT
Description
Uncapped commission
Flexible hours
The Role:
- To identify and generate new, quality/genuine business opportunities for our clients when speaking to prospective businesses about their services.
Responsibilities:
Making outbound business to business calls
- Attempting to get through the gatekeeper and speak to the business decision maker.
- Develop a full understanding of the client's products, services etc, so that this knowledge can be used to optimum effect during the call.
- During the conversation, matching the business decision makers need with the client's product.
- Influencing the decision maker with regards to the client's product, booking an appointment etc.
- Close the call effectively ensuring that there is an agreed way forward.
- Through excellent customer service, use of knowledge and initiative, strengthen the likelihood of a successful outcome from the appointment set for the new business opportunity identified.
- Provide excellent customer service thus ensuring that the client is satisfied.
- Achieving targets on call quality and performance measures
- Identify who is the key decision maker in the company with regard to the client's product.
- To aid the subsequent telephone conversation, research and build knowledge of the client's business using various sources e.g., newspapers, internet etc.
- Similarly, keep abreast of the latest breaking news so that a good rapport can be developed in conversations with business owners, decision makers etc.
- Accurate data entry so that client records are error free and complete.
SkillsRequired:
- Telephone technique
- High attention to detail
- A proven record of consistent performance
- Excellent communication skills
- Initiative e.g., trying different approaches to generate new business opportunities.
- Interpersonal skills
- Influencing skills
- Social skills
- Ability to work on their own initiative and be selfmotivated whilst taking instruction from others
- To always work with the company TEAM values in mind
- Experience in using Microsoft Office
- Sales experience (not necessarily call centre specific)
- General business experience
- Good grammar, punctuation, and spelling
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