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    1st & 2nd Line IT Engineer - Cambridge, United Kingdom - MFK Recruitment

    MFK Recruitment
    MFK Recruitment Cambridge, United Kingdom

    16 hours ago

    Default job background
    Full time
    Description

    Our well-established client in Cambridge is seeking a 1st & 2nd Line IT Engineer to join their team.

    The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded and forward-thinking IT Managed Services Provider located in Cambridge.

    Hybrid working is in play, and the successful candidate can work from home for 2 days a week.

    If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you This 1st & 2nd Line IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.

    1st & 2nd Line IT Engineer - About the role:

    • Microsoft 365 administration and installation, new servers when necessary
    • Firewall and switch/router knowledge is desirable, but full training will be provided
    • Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets.
    • To provide technical maintenance and support of all user-based IT Hardware and Software
    • Onsite customer visits range from half a day to 1 day a week.
    • Regular maintenance and patching of infrastructure, end points as well as on Servers

    Technical experience required: (not all essential)

    • Windows Server Onwards
    • Azure - Maintenance, configuration and monitoring
    • Office 365
    • Windows OS 7,8 & 10
    • Active Directory & Azure AD
    • DNS, DHCP, Group Policy
    • Backup - Veeam configure, maintain and troubleshoot
    • Networking - Switches, subnets, LAN, WAN, DNS

    Some highlights of working with my client:

    • Hybrid working
    • Use of Pool car
    • Detailed Personal Development Plan
    • Training and support
    • Smart-casual dress
    • Company and social events
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