- Conducts technical checks on insurance documentation to ensure accuracy, able to notice discrepancies or errors within the documentation. This includes using specific IT-based systems to support the technical process with some supervision/referral where applicable.
- Liaise with customers and brokers to resolve queries and issues related to the work being processed
- Ownership of own workload
- Input details into the database to initiate settlement/updates
- Complete accurate reporting associated to the work being processed
- Supports and inputs to innovation and process improvement projects
- Reviewing/validating insurance documentation.
- Strong numeracy, verbal and literacy skills
- Computer literate with working knowledge of Outlook and MS Office
- Work to a high level of accuracy with attention to detail
- Strong organisational, personal and time management skills
- Ability to work independently and as part of a team
- Excellent Customer Service skills
- Ability to demonstrate strong negotiating and influencing skills
- Positive attitude and natural curiosity to identify improvements
- Benefits package consisting of private medical insurance, gym membership discounts, contributory pension scheme and more.
- 25 days of annual leave plus Bank Holidays
- Excellent career growth and training
- Perks at work
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Associate Claims Examiner - Milton Keynes, United Kingdom - 1629 LCO NonMarine and Aviatio
Description
Job Description:
JOB TITLE: Associate Claims Examiner
LOCATION : Remote Flexible working with the opportunity for hybrid working from Chatham, London and home
TYPE: Permanent, Full - time
Velonetic represents the joint ventures between DXC Technology, the International Underwriting Association (IUA), and Lloyd's of London. Previously referred to as the London Market Joint Ventures, we have been operating for over 20 years in the London market (Lloyd's and Company), in both the insurance and reinsurance business. Processing over £101 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities.
Job Overview:
We have a fantastic new job opportunity for an individual who has a desire to grow their insurance understanding.
If you are starting out on your insurance career, then this could be just the role for you.
An Associate Claims Examiner works as part of a Team under the direction of a Team Manager, performing standard technical checks and processes as they relate to the risk being processed to ensure that agreed market SLAs in respect of turnaround and quality are achieved.
All work processed must meet agreed service levels in respect of quality and turnaround times.
Training will be provided for all insurance documentation/systems required to perform the role.
What you will be doing:
We're looking for people who have:
What can we do for you:
Our Culture
Here at Velonetic, we support with care and compassion. We are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do. We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders. We aspire to be recognised for our innovative and modern thinking approach.
Find out more :
Investment In Training and Development
We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications. We're developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.
DXC Recruitment Team will be engaging with all candidate applications on behalf of Velonetic. DXC will be managing the recruitment throughout the onboarding process.