Jobs
>
Leeds

    Application Support Analyst SQL - Leeds, United Kingdom - SYSTEM C HEALTHCARE LIMITED

    Default job background
    Description

    We are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software.

    Duties and Responsibilities


    Main Responsibilities:
    Responsible for 2nd and 3rd line support functions as part of the Application Support team
    Investigate, analyse and problem-solve Incidents raised via our Incident Management System, Jira
    Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause
    Liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required
    Replicating persistent issues in the applications, using local test systems to identify potential bugs to be logged with Development for fix
    Communicate with customers regularly over issues and problems that they encounter
    Take ownership of allocated customers and be their named dedicated engineer ensuring that Incidents are managed and resolved within agreed Service Level Agreements
    Support customers on our own hosted servers as well as on-premises servers
    Skills and Experience

    This is a customer facing role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone.


    This is together with the skills outlined below:

    Essential:
    Strong analytical and diagnostic skills
    Knowledge and experience of working with SQL Server and writing SQL / T-SQL queries for fixing data issues
    Strong 2nd line software / application support experience
    Experience of Microsoft Windows Server and applications
    Ability to prioritise and execute tasks
    Excellent time management/ownership of personal Jira queues
    Strong written and verbal communication skills both internally and externally and ability to communicate with other members of the team


    Desirable:
    Data Warehouse/Business Objections experience
    Knowledge/experience of 3rd line software support
    Jira/Confluence knowledge
    Supporting external customers using remote software
    Experience of monitoring software/server administration
    ADZN1_UKTJ

  • Marmion

    SQL Database Analyst

    12 hours ago


    Marmion Leeds, United Kingdom

    **SQL Database Analyst** · - **Leeds Based - Hybrid Working Options**: · - **£30,000 pa, Dependent of Experience**: · - **Excellent Training and Progression Opportunities**: · - **Additional Company Benefits** · **OUR CLIENT** · Our client is the UK's leading provider of construc ...

  • Allied Healthcare

    SQL Server Analyst

    4 days ago


    Allied Healthcare Leeds, United Kingdom

    IT Development Analyst · Pearson Carter are currently working with a fast-growing company who are passionate about transforming performance for a green productive world. They are currently looking for candidates with strong DevOps experience and knowledge. · Implementation and ...

  • Interface Recruitment UK

    Senior SQL Analyst

    45 minutes ago


    Interface Recruitment UK Leeds, United Kingdom

    Industry - Legal · Qualifications - Preferred Microsoft qualifcations · Company Based in Leeds city centre, this award winning professional services firm are looking for a Senior Infrastructure Analyst with solid all round support skills to join their team.The company offer a p ...

  • Link Group

    Data Analyst SQL

    4 days ago


    Link Group Leeds, United Kingdom

    Waystone is a leading provider of institutional governance, risk, and compliance services to the asset management industry. Partnering institutional investors, investment funds and asset managers, Waystone builds, supports, and protects investment structures and strategies worldw ...


  • Jet2 Limited Leeds, United Kingdom

    We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. As our new Application Support Analyst for E-commerce, you'll have a major impact on helping us achieve our goal. You'll be supporting our E-commerce applicatio ...

  • Harrogate and District NHS Foundation Trust

    SQL Analyst

    44 minutes ago


    Harrogate and District NHS Foundation Trust Harrogate, North Yorkshire, United Kingdom

    An opportunity has arisen for an information analyst to join our Performance Analysis team at Harrogate & District NHS Foundation Trust. The post holder will form part of a small team of information professionals and deliver an information service that supports the requirements o ...

  • Interface Recruitment UK

    Senior SQL Analyst

    46 minutes ago


    Interface Recruitment UK Wakefield, West Yorkshire, United Kingdom

    Infrastructure Analyst – Leeds City Centre · Based in Leeds city centre, this award winning professional services firm are looking for a Senior Infrastructure Analyst with solid all round support skills to join their team. The company offer a professional and structured career p ...

  • Candour Solutions

    SQL Test Analyst

    1 day ago


    Candour Solutions York, North Yorkshire, United Kingdom

    Automation Tester (C#) - York - up to £55,000Are you an Automation tester with experience building and maintaining automation testing frameworks using C#? This position offers a great opportunity to work in new technology and to bring your knowledge to suggest change.This is an o ...


  • Fruition IT Shipley, West Yorkshire, United Kingdom

    Application Support AnalystLocation: Shipley (full time on site) Salary: Up to £26,000 I am currently recruiting for a rapidly growing data-product-based tech company based in Shipley. This role will see you providing top notch support across internal applications, whilst also op ...


  • Fruition IT Baildon, West Yorkshire, United Kingdom

    Application Support Analyst · Location : Shipley (full time on site) · I am currently recruiting for a rapidly growing data-product-based tech company based in Shipley. This role will see you providing top notch support across internal applications, whilst also opening up the o ...

  • Harnham - Data & Analytics Recruitment

    Senior BI Analyst

    1 week ago


    Harnham - Data & Analytics Recruitment Leeds, United Kingdom

    **Senior BI Analyst Analyst** · **Up to £40,000 per annum** · **Location** - Stratford upon Avon (attend office once a week) · If you are a BI analyst and looking for a role that gives you fantastic experience and exposure to a wide variety of data then this is the role for you · ...

  • Harnham

    Senior Data Analyst

    5 days ago


    Harnham Leeds, United Kingdom

    **SENIOR DATA ANALYST** · **£40, ,000** · **LEEDS** · Work among this sustainable preloved retail high growth brand Be part of the growth data in this developing organisation and take pride in supporting sustainability and preloved goods · **COMPANY** · A scale up brand that uses ...


  • Netwirking Ltd Leeds, United Kingdom

    **£35,000-£55,000 per year** · **Monday-Friday** · **9am-5pm** · **Hybrid working** · Netwirking Recruitment are working with a multinational firm who are looking for an experienced Application Support Analyst to join their team in Leeds. · The firm offer great work life balance ...

  • Jefferson Frank

    System Analyst

    6 days ago


    Jefferson Frank Leeds, United Kingdom

    **Support Analyst - £75,000 - Hyrbid role in Leeds - Must be eligible for security clearance** · Looking for a Technical Support Engineer or similar background to come into a Support Analyst role for an AWS Advanced Consulting Partner who are leading in the migration and digital ...


  • Harnham Leeds, United Kingdom

    **Analytics and Reporting Analyst** · **Leeds** · **Up to £55,000** · Do you want to join a leading specialist consumer finance company with a variety of lending products? This role is an exciting opportunity to join a fantastic company. · **THE COMPANY** · This is an exciting an ...


  • Exeter College ApprenticeshipsApollo Health Innovations Ltd Leeds, United Kingdom

    In collaboration with Exeter College, Apollo Health Innovations is thrilled to offer a unique opportunity for an aspiring Data Analyst Apprentice. This position provides an invaluable chance to immerse yourself in the dynamic world of healthcare data analytics, offering real-worl ...

  • Harnham

    Senior Data Analyst

    5 days ago


    Harnham Leeds, United Kingdom

    **SENIOR DATA ANALYST** · **UP TO £50,000** · **YORKSHIRE** · Are you a data analyst looking to make a senior step? This role offers the opportunity to join a fast-growing company with great ambitions · **THE COMPANY** · The company operate as a marketplace platform online, and t ...


  • ThinkTribal Leeds, United Kingdom

    **Fully remote, up to £40k Plus Great Benefits** · **Permanent role with an immediate start** · **The Opportunity**: · This is an exciting opportunity for a talented and driven SQL Technical Consultant to join ThinkTribal as we partner with our client who is an established high-g ...


  • Harnham - Data & Analytics Recruitment Leeds, United Kingdom

    **SENIOR MARKETING ANALYST** · **£70,000** · **REMOTE** · This role is an incredible opportunity for a Senior Marketing Analyst to make their next step, for a growing Fintech company · **THE COMPANY** · The company are a Fintech company, with millions of customers per year, tradi ...


  • Richmond Square Consulting Ltd Leeds, United Kingdom

    **.NET Developer** · Fully Remote (UK based, with offices in London, Leeds and Crawley, West Sussex) · .NET Developer required by a leading international company within the financial services sector. The.NET Developer will have strong experience of all phases of the full software ...