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Preston

    Technical Support Officer - Preston, United Kingdom - Lancashire County Council

    Lancashire County Council
    Lancashire County Council Preston, United Kingdom

    1 day ago

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    Description

    Salary: £23,893 - £25,979 Per annum

    Job Type: Permanent, Full Time, 37 hours per week

    Location: Lancashire Highways

    Pay Award Status: Pending

    International Sponsorship: This role is not open to international sponsorship

    The Streetworks Support Officer plays a crucial role in ensuring Lancashire County Council fulfills its responsibilities under the Traffic Management Act 2004 and manages the processing of Street works permits on Lancashire's highway network.

    The role involves:

    • Processing Permit applications by utilities and the council operations team to coordinate works on the network
    • Undertaking various administrative functions within the street works team

    As a Streetworks Support Officer, you will contribute significantly to coordinating and controlling works on the highway network to minimize disruption and delays for highway users. Responsibilities include issuing digital permits, licenses, and drafting Temporary Traffic Regulation Orders. The job demands efficient programming and delivery of Street Works and Road works, events, skips, scaffold, and other activities on the highway, in accordance with legislative and procedural frameworks.

    The role serves as the primary contact point for utilities and the council's operations team for queries regarding works on the highway. Most of the role involves processing permit requests, issuing work licenses, identifying conflicts of works, and drafting Temporary Traffic Regulation Orders to close roads.

    Streetworks Support Officers need excellent customer service skills to handle customers who may express dissatisfaction with road works.

    All tasks in this role are computer-based via the council's street manager interface software Symology. While experience with this software is not necessary, a high level of computer literacy is essential.

    The position is full-time (37 hours per week) at the highway offices in Bamber Bridge or County Hall, Preston, or remote. The team operates on a 5 over 7 working week, requiring weekend work on a rotational basis. Working hours are 8:30am to 4:30pm, and the role covers the entire County.

    Application Requirement: Ensure you have uploaded and attached your supporting statement to demonstrate how you meet the role criteria. Shortlisting for interview may not be possible without this evidence.

    In return, Lancashire County Council provides various benefits, detailed on LCC Vacancies website.

    We reserve the right to close the vacancy early if we receive sufficient applications before the closing date.

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