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    Deputy Housekeeper - London, United Kingdom - Copthorne Tara Hotel London Kensington

    Copthorne Tara Hotel London Kensington
    Copthorne Tara Hotel London Kensington London, United Kingdom

    1 week ago

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    Description

    The Copthorne Tara Hotel London Kensington is looking for Deputy Housekeeper who will be responsible to handle the day-to-day operation of the Housekeeping department and assists in the forward planning of the department. In addition, to assist in leading the department in the management and training of new and existing staff.

    Duties and Responsibilities

    ·The primary scope of responsibility of the position is rooms, internal and external public areas, linen room and laundry administration. However any other matters that may affect the functioning or safety of the Hotel should be brought to the attention of hotel management.

    ·To assist the Executive Head Housekeeper with overall department duties.

    ·To allocate work to Housekeeping staff as appropriate and ensure that all rooms on their floors are covered. Monitor the VIP rooms and ensure that they are cleaned with all amenities to the required standard.

    ·To ensure the standard of cleanliness and maintenance required by the Company is adhered to at all times.

    ·To work closely with Laundry, Engineering, Duty Managers and the Front Office department and maintain open channels of communication.

    ·Check all malfunctions on Floors, Linen Room, Service Area and Public Areas and report to the Engineering department via the Hotsos system. Follow up any reports taking further action if required.

    ·To carry out quality checks on Housekeeping staff.

    ·To supervise and conduct routine inspections with Floor Housekeepers and House Assistants in the carrying out of their duties to the required standard as indicated in their job description.

    ·Ensure that contractors keep public areas and back of house areas cleaned to an acceptable standard.

    ·To cover Office Administration and evening duties if required.

    ·Ensure that window cleaning, carpet cleaning and any other contracted cleaning is satisfactory.

    ·Assist the Executive Head Housekeeper in any day-to-day requirements and carry out any assignments that may be allocated.

    ·Establish and maintain effective employee relations.

    ·Assist the Executive Head Housekeeper in personnel matters such as interviewing, evaluating and counselling.

    ·Maintain appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of all Housekeeping personnel.

    ·To induct all new staff and to conduct refresher training with existing staff as required and keep training records up-to-date for audit purposes.

    ·To assist with Uniform store and do regular stocktakes to ensure the records are up-to-date.



    In return we offer:

    We offer a benefits package including:

    ·Social Events, Wellbeing and Team Activities

    ·Training and development

    ·Cash Health Plan cover option available

    ·Apprenticeship/Placement opportunities

    ·Career development and salary reviews

    ·Interest free Season Ticket Loan Scheme

    ·Uniform (Laundry / Dry Cleaning for Uniform)

    ·Meals Provided on Duty

    ·Length of Service related holiday scheme

    ·Eye Care Vouchers

    ·Employee Discounted Accommodation and F&B

    ·Life Assurance

    ·Recommend a Friend Scheme

    ***As well as real opportunities to develop and gain promotion within the industry.



    About the Hotel

    The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes' walk to High Street Kensington Underground station, making exploring easy. The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation. Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.

    Guests can sample the authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.



    About the Group

    Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

    Properties under the group are placed into four collections: Leng's Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

    We are an equal opportunities employer.

    In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

    To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

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