- To assist in ensuring all our systems are fully functional.
- Providing support for 30+ offices and approximately 1000 staff.
- Working from logged tickets on their Service Desk system to provide remote support to resolve user issues and working on major projects and deployments.
- Respond to escalated incidents
- Troubleshooting & fault diagnosis
- Investigate, isolate & resolve complex issues
- Root cause analysis
- Maintain SLA & KPI objectives
- Exchange, O365, M365.
- Sharepoint
- Microsoft Windows server to version 2019.
- Virtualisation - Citrix, Xenapp, VMware, vSphere, HyperV
- Windows desktops up to version 10. SCCM or other deployment tools.
- Remote access tools, such as Bomgar/ScreenConnect etc.
- Helpdesk ticketing systems.
- IP telephony, Mitel / Cisco.
- A good understanding of wide area networks, routers, switches, WiFi access points etc.
-
IT Support Engineer
3 weeks ago
J. Murphy & Sons Ltd Leeds, United KingdomCompany description: · J. Murphy & Sons Limited is a leading global, specialist engineering and construction company founded in 1951 that improves lives by delivering world-class infrastructure. · Operating in the United Kingdom, Ireland and Canada, we provide better engineered s ...
-
IT Support Engineer
3 weeks ago
ITECCO Leeds, United Kingdom**IT Support Engineer** · **Location: Leeds** · **Salary: £22,000 - £26,000** · **Responsibilities**: · - Installation, configuration and troubleshooting of computer hardware, software and networks. · - Responding to queries and resolving technical issues in a timely manner. · - ...
-
Installation & Support Engineer
3 weeks ago
Purple Placements Leeds, United KingdomInstallation & Support Engineer · Reporting to the Engineer Supervisor we are seeking to appoint a first-class capable Installation & · Support Engineer in or around the South Yorkshire area to enhance what is already a successful team · working within a fun, vibrant and enjoyabl ...
-
Application Support Engineer
2 weeks ago
BPM Tech Leeds, United Kingdom**_Application Support Engineer_** · **_Leeds (Flexible Working)_** · **Role** · You will get exposure to Cloud technologies such as Azure, DevOps practices such CI/CD, automation, scripting, and work alongside a fast-paced development team throughout the software development lif ...
-
Installation & Support Engineer
3 weeks ago
Your Prime Recruitment Leeds, United Kingdom**Install & Support Engineer** · **Package**: £24,000 - £30,000 + Car Allowance · **Location**: Remote · **Hours of work**: (37.5 hours, Monday to Friday) · We are currently working with a leading managed service provider that currently services clients across serval different ve ...
-
Application Support Engineer
2 weeks ago
LINK MARKET SERVICES LIMITED Leeds, United Kingdom**Application Support Engineer** · Working proactively on the identification and removal of poor/weak or manual operational practices, you will support the day to day operation through BAU activities, ensuring data integrity is maintained and the best possible service available t ...
-
Technical Support Engineer Nights
4 weeks ago
Circle Recruitment Leeds, United Kingdom**IT Support Technician (Nights) - Leeds - Up to £27,000 per annum** · **Office 365 - O365 - Networking - Firewall - SonicWall - Draytek - Helpdesk - Ticketing - ConnectWise - RMM - N-able - Powershell - CLI - Active Directory - Azure AD - Azure Active Directory - MDM - IT Suppor ...
-
IT Support Engineer
2 weeks ago
Better Placed Limited Leeds, United Kingdom Full time1st Line Support Engineer · Leeds - 3 days office 2 remote per week · £20,000 - £30,000 D.o.E · Our client is a much loved, high growth D2C lifestyle brand. They are a + £50m turnover business who are growing quickly by expanding their product ranges and launching into new intern ...
-
Desktop Support Engineer Windows
3 weeks ago
Experis LTD Leeds, United Kingdom**Title**: Desktop Support Engineer (Windows & Mac) · **Location**: Leeds - On site · **Length**: months · **Rate**: £275 (via umbrella) · - You will be first point of contact for all incoming IT queries that our internal users raise on issues with either their laptops / desktops ...
-
IT Support Engineer
2 weeks ago
Mpeople Recruitment Leeds, United Kingdom permanentIT SUPPORT ENGINEER · Thorpe Park Business Park, Leeds - negotiable up to £35K depending on experience · Mpeople Recruitment is proud to be working with one of the UK's largest growing energy suppliers of gas and electric energy efficient solutions. · Boasting excellent growth an ...
-
Junior Application Support Engineer
2 weeks ago
BPM Tech Leeds, United Kingdom_**Junior Application Support Analyst**_ · **Location -** Leeds, Hybrid Working · **Interview Process -** 2 Stages, Quick Feedback · We are the UK's first and largest online pharmacy, we're a market leader in the pharmacy world, with 20 years' experience, helping over 700,000 pat ...
-
IT Support Engineer
2 weeks ago
BJSS Leeds, United KingdomAbout the Role · You will work within the Service Management team, providing support to over 2500 employees. We are looking for someone who can demonstrate experience of working in a service desk or technical support environment. As a successful and growing organisation, our empl ...
-
3rd Line Applications Support Engineer
2 weeks ago
CERES RECRUITMENT SOLUTIONS LIMITED Leeds, United KingdomDuties & Responsibilities · To provide 3rd line support through both assigned work, and escalation from the service desk and management · Investigate and resolve service desk incidents assigned with speedy fixes ensuring ticketing system is fully updated · To provide systems supp ...
-
DeskSide Support Engineer
1 week ago
Jet2 Leeds, United Kingdom Permanent· Reporting to the IT Service-Desk Manager, our Desktop Support Engineer will work as part of a 24/7 team of highly skilled first and second-line support engineers, providing technical support to the technology-enabled workforce within and Jet2Holidays. There is an opportunity ...
-
Technical Support Engineer
1 week ago
Trust In SODA Leeds, United KingdomPosition: Technical Engineer · Location: Leeds City Centre - Car park on site. · Salary: Competitive · Hours: Full-time - on site 5 days per week. · About Us · Join a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's o ...
-
Software Support Engineer
1 week ago
West Yorkshire Combined Authority Leeds, United KingdomSoftware Support Engineer · £37,984 pa (pay award pending), Grade 7 · Leeds · Permanent · 37 hours pw · Applications for part time / job share will be considered · Closing date: 13 June 2024 · Please visit our Advice for Candidates webpage which will provide you with support i ...
-
L3 Support Engineer
1 day ago
Stelvio Group Leeds, United KingdomL3 Support Engineer · North Leeds (Flexible Working) · £50,000 - £60, % Bonus · Late Shift (2pm - 10pm) · Our client is looking for a bright, enthusiastic individual to join their 3rd Line Technical Support team. The 3rd Line Backup Support is responsible for providing advanced ...
-
DeskSide Support Engineer
1 week ago
Jet2 Leeds, United Kingdom Permanent· Reporting to the IT Service-Desk Manager, our Desktop Support Engineer will work as part of a 24/7 team of highly skilled first and second-line support engineers, providing technical support to the technology-enabled workforce within and Jet2Holidays. There is an opportunity ...
-
Technical Support Engineer
1 week ago
La Marzocco UK Leeds, United KingdomTechnical After Sales Coordinator - Coffee machines and grinders La Marzocco is committed to best practice in Equality, Diversity, and Inclusion. We encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of dive ...
-
Application Support Engineer
1 week ago
Ada Meher Leeds, United Kingdom Full timeA specialist Fintech SME that provides advanced data to Capital Markets is in search for a Technical Support Engineer to join their order team. · • Technical Support Engineer · • £60k · • Fintech · • Hybrid Remote (London), Shares, flexible workingYou'd be joining a small but ef ...
2nd Line Desktop Support Engineer - Leeds, United Kingdom - MECS Communications Ltd
Description
2nd Line Desktop Support Engineer - Leeds
We are currently recruiting for a 2nd line Support engineer to provide support for complex technology solutions across the IT, Technology, Cloud Services, Networks & Secure Business Applications portfolio of services provided to a large in-house customer base.
If you have experience in the management, administration, support, monitoring, trouble shooting, installation, configuration, deployment, rollout & integration of various IT & Network services, with advanced Microsoft, Windows Server, O365, M365, SCCM, Exchange, Active Directory & Virtualisation tools such as Citrix, Xenapp, VMware, vSphere, HyperV etc.
Location:
Leeds based and travel to other offices including Sheffield, Manchester and occasionally London
Salary:
£30k - £35k Dep on Exp + Bens
Environment:
Multiple Office Support, 2nd line Support, MS Sharepoint, Project work, Microsoft Exchange, O365, M365, Windows Server 2019, Virtualisation, Citrix, VMware, Hyper V, Windows Desktop to v10, SCCM, Ticketing Systems, IP Telephony, Cisco/Mitel, Routers, Switches, Wifi.
Job Overview
My client a large end user in the commercial property industry is seeking a 2nd Line Lan network engineer to join their busy in house Infrastructure and Support Team.
Being able to adapt from basic telephone support right up to assisting in major projects, such as office moves and changes.
The company have an extremely diverse setup including 3 datacenters and over 30 offices UK and Ireland based. This role is to primarily covering the Leeds office with travel to other offices when required. The company have many different systems and applications and work extremely closely with the Security and Business Applications teams.Responsibilities
We are looking for someone with at least 3 years' experience in Technical 2nd line Support Services.
Able to work as part of a team but also equally happy to be in the field on their own.
Ideal candidate will have experience with some of the following systems:Be confident, outgoing, flexible and professional. With the ability to handle pressure.
Apply now for full details
@mecscomms:
uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at