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    Planning & Routing Analyst - United Kingdom - CluePoints

    CluePoints
    CluePoints United Kingdom

    3 weeks ago

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    Description

    The Platform Analyst will support clients to ensure their RBQM related business requirements are achieved during the implementation of the CluePoints Platform through gap analysis, process definition and recommended solutions.

    They assist with educating the Product team on the client's business requirements and assists with facilitating communication and alignment between functions and Product from the gathering of initial requirements to final implementation.

    This Analyst may also be responsible for the development of business and technical process documentation and training materials.
    Support the successful operational and technical integration of CluePoints platform modules into the customer's ecosystem by: o providing leadership and consultation in planning and executing integration o supporting the collection of business requirements and definition of functional specifications o collaborating with the Operational Project Manager to ensure successful execution of tasks and objectives
    Develop and maintain implementation frameworks for all CluePoints modules
    Participate in the continuous improvement and development of our product solutions and operational processes by acting as a Subject Matter Expert
    Support Customer Success in platform integration by defining applicable process implementation strategies as well as identification of areas of risk or limitations for a successful CluePoints implementation
    Contributing a steady stream of creative, out-of-the-box thinking in support of innovation and problem solving
    Bachelor's Degree or equivalent, in Information System, Computer Science, Business, or other related fields.
    ~5+ years of relevant work experience working in SaaS environment with a background in consulting.
    ~ Experience with project leadership in a clinical development environment
    ~ Effective English verbal and written communication skills including the ability to relay information both internally and externally
    ~ Good understanding of software implementation, software validation and RBQM methodologies
    ~ Advanced analytical skills including the ability to document analysis of current and future states
    ~ Works independently with an ability to multi-task and provide expertise on multiple projects concurrently
    ~
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