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    Administration Support Manager - Bristol, United Kingdom - University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

    University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
    University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Bristol, United Kingdom

    3 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    This role is to provide an supportive and efficient administration service the outpatients department at Bristol Eye Hospital.

    There are a variety of jobs that need to be maintained to a high professional standard at all times.

    You will be liaising with many different departments within the hospital as well as the Trust as a whole.

    You will be working with the outpatients management team closely to maintain the smooth running of the department.

    Main duties of the job

  • To provide an efficient administration service to the management team
  • Liaise with the outpatients management team regarding the recruitment process within the department
  • Liaise with the estates department regarding repairs and new works
  • Be a representative of the outpatients clinical governance team
  • Be a line manager to a team of ophthalmic technicians
  • Manage BEH outpatients consultant rota room allocation across x 3 floors.
  • Have an oversight of non-pay transactions
  • Managing the outpatients staff rostering system

    • About us

    University Hospitals Bristol & Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, with a workforce of over 13,000 staff and 100+ different clinical services across 10 sites, serving a population of over 500,000 people across Bristol and has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to patients. As a forward-thinking multi-award winning Trust,committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

    Join us and you can enjoy city living, be in the countryside or by the seaside, with easy access to all the South Westoffers. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

    As an equal opportunities employer, actively working towards a diverse workforce, we aim to create aworkforce that represents the diversity of our community and are committed to designing our services around the needs of patients and their loved ones. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

    Job description

    Job responsibilities

    For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

    Person Specification

    Knowledge and Experience

    Essential

  • Experience of working in senior team environment supporting individual projects and administration
  • Experience dealing with all levels of staff both on the telephone and in person
  • Knowledge of a full range of administrative and organisational policies and procedures

    • Desirable

  • Experience working as a senior Personal/Management Assistant
  • Previous experience of the NHS

    • Skills and Abilities

    Essential

  • Ability to use Microsoft Office or evidence of training in MS Office applications including the reconfiguration of spreadsheets
  • Excellent organisational and administrative skills with a high level of accuracy
  • Ability to quickly understand complex concepts and prioritise accordingly
  • Excellent communication and interpersonal skills in order to build and maintain positive working relationships with internal colleagues & external clients
  • Ability to work as part of a team
  • Ability to work under own discretion and initiative with a methodical and organised approach without supervision
  • Understanding of the sensitivity and confidentiality of work within Dental Management office and handling such work in an appropriate manner
  • Proven ability to meet deadlines and work under pressure with skills relating to prioritisation, delegation and time management

    • Qualifications and Training

    Essential

  • Good standard of education to degree level or equivalent relevant experience
  • ECDL Trained/possess a MS office competency certificate or have equivalent level of experience
  • Evidence of commitment to continuing personal development

    • Desirable

  • PA/Secretarial Administrative Diploma or equivalent

    • Aptitudes

    Essential

  • A positive, friendly disposition and self-motivator
  • A pride in the quality and accuracy of your work and attention to detail
  • Enjoys challenges and demonstrates resilience
  • Co-operative, helpful and flexible attitude to work
  • Genuine interest in the structure and work of the Trust and consequently in relationships with other organisations
  • Forward thinking, innovative and proactive approach to work
  • Willingness to undertake training and develop additional skills

    • Desirable

  • Knowledge of the NHS and its current policies and an ability to understand implications for the Trust
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