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    IT Technical Analyst - London, United Kingdom - Datasite

    Datasite
    Datasite London, United Kingdom

    6 days ago

    Default job background
    Full time
    Description

    Job Description:

    Datasite is the industry leader in technology solutions that enable mergers, acquisitions, initial public offerings, restructuring and other critical capital transactions in more than 170 countries. We provide the world's leading investment banks, private equity firms, law firms and corporations with tools to simplify, streamline and accelerate the due diligence process, helping them close more deals, faster. We are a global team of high-energy, passionate people. We have strong individual voices, but we work as a team, bringing out the best in each other. We thrive under pressure and always keep the customer at the heart of everything we do.

    Accountabilities

    Position Summary

    The IT Technical Analyst role will have the responsibility to look into the future of our personal computing hardware and various user technology at Datasite. They will also need to help with other areas in the IT Datasite Team. You will need knowledge of hardware technology in the industry and researching and recommending the next hardware we choose at Datasite, along with other various technology systems. Will need to have good communication and team skills to work well with all Datasite employees to help find what needs are there for the business.

    Duties and Responsibilities

    • Communicating with the business to identify personal computing requirements.
    • Communicating with the business to identify additional niche requirements.
    • Researching and testing new hardware solutions for the business.
    • Research and deliver new IT technology that can be used within the business.
    • Knowledge of technology vendors and systems being used for the future.
    • Performs assigned tasks and duties under direct supervision or written instructions.

    Qualifications

    Education

    • Bachelor's degree in IT or related field or equivalent experience is required.

    Experience

    • 3-6 years professional IT experience in the personal computing hardware and related field
    • Excellent working knowledge of personal computing hardware
    • Enjoys Technology and always wants the latest and greatest.
    • Good Industry knowledge of technology's out there for Companies to use in Offices or remotely.
    • Performs some advanced functions as part of training and development.
    • Resolves routine questions and problems and refers more complex issues to higher levels.
    • Experience in Windows, MacOS, iOS & Android
    • Works in a manner that is not disruptive to peers, supervisors and/or subordinates.
    • Maintains regular and acceptable attendance at such level as is determined in the employer's sole discretion.
    • Maintains availability and willingness to work such days and hours as the employer determines are necessary or desirable to meet its business needs.
    • Periodic on-call duty.
    • General knowledge of spreadsheet, word processing, and database software or office productivity tools in a Windows environment. Personal computer hardware knowledge.
    • Excellent communications skills and customer service attitude.
    • Organization and analysis skills, problem solving ability.
    • Strong written and verbal communication skills.
    • Ability to work on multiple projects simultaneously.

    Positions that Typically Report to this Position

    • None

    Physical Demands

    • Typical office environment which includes extended periods of time sitting or standing, working on a personal computer, typing, using a mouse, using a phone, and participating in video conferences, etc.
    • 10% travel may be required. 5% weekend work required.
    • Must be able to move 30 pounds from floor to shoulder height, work in tight enclosures and/or go up ladders to connect wires.

    As a global organization, Datasite knows that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world. Datasite is an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action.

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