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Service Delivery Manager Work From Home - Corsham, Wiltshire, United Kingdom - Yolk Recruitment Ltd
Description
Service Delivery Manager with ref. Service Delivery ManagerTechnology & Digital
Contract
Contact phone:
Service Delivery Manager - Inside IR3- Up to £600 per day - SC Cleared - Corsham, Wiltshire - 6 Months - SINGLE STAGE VIRTUAL INTERVIEW
Yolk Recruitment are recruiting for a Service Delivery Manager to work on a contract deal for the next 6 months, on site in Corsham.
Reporting directly to the Head of Service Growth, the Service Development Manager's mission is to maximise order intake through incremental business from existing contracts, mainly within the public sector.
Prepare and develop offers for new services which is achieved by managing Client's response to service requests from customers and includes the development and coordination of inputs to the Service Proposal, as well as running review meetings, supporting the presentation at internal risk management meetings.
Work with the colleagues to support the early identification of business opportunities, using our opportunity management toolsCoordinate the commercial, financial and technical inputs to the Service Proposal
Ensure that all tasks that require action by a member of the wider Multi-Functional Team are completed 'On Time' and 'On Quality'.
Prepare and support presentation at the risk management reviewSupport the department with performance analysis and departmental reporting.
Ensure Service Level Targets (SLT) agreed with internal and external suppliers are met
Represent Service Development at specifically identified meetings and workshops
Manage Service Development responsibilities through the appropriate tools
Compile and deliver management reports, as required
Forecasting future order intake and generate order intake for Clients Secure Communications, in consultation with Service Management
The review and improvement of service delivery processes and procedures
Maintaining and improving customer satisfaction through the timely delivery of appropriate Service Proposals
IT Service Management , for example IT Infrastructure Library (ITIL) Version 3 or 4 at the Foundation level
Project Management , for example Association for Project Management (APM) Project Fundamentals Qualification (PFQ), Project Management Institute (PMI) Certified Associate in Project Management (CAPM), or similar
Bid Management , for example Association of Proposal and Bid Management Professionals (APMP) and Shipley bid management techniques.
Forecasting future order intake and generate order intake for Airbus Secure Communications, in consultation with Service Management
The review and improvement of service delivery processes and procedures
Maintaining and improving customer satisfaction through the timely delivery of appropriate Service Proposals
Creative :
the ability to create meaningful customer-focussed offers
Organised :
the ability to plan and execute a project to deliver the required output
ITliterate :
including the ability to operate Microsoft Office, especially Excel, PowerPoint and Word.
Senior Manager | Technology & Digital
Project Manager Broughton £35 - £40 per hour
Project Manager Bridgend Up to £35000 per annum
Technical Project Manager Broughton £35 - £40 per hour
For Temporary Workers
For Contractors
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