Patient Access Representative - United Kingdom - Sanford Bemidji

Sanford Bemidji United Kingdom

3 weeks ago

Description

Patient Access Representative | Sheldon Medical Center | PRN page is loaded

Patient Access Representative | Sheldon Medical Center | PRN

Apply locations IA, Sheldon time type Part time posted on Posted Yesterday job requisition id R

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.

Work Shift:

Varies (United States of America)

Scheduled Weekly Hours:

0Salary Range: $ $23.00

Union Position:

Department Details

Summary

Join our Sanford Patient Access Family and Grow the Good As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford.

Job Description

REGISTRATION

Greet patients & verifies demographics

Creating, scanning & routing documents or electronic forms

Inform patients what the document is & capture signatures on necessary paperwork

Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures

Collects co-payments, pre-payments, and payments on account balances

May work through the registration work queue to address and resolve registration errors or denied insurance claims

SCHEDULING

Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule

Obtain and coordinate referrals & conduct pre-authorization

Arrange interpreter services

Check patients in/out

Operate multi-line phone

May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers

ADDITIONAL DUTIES MAY INCLUDE

Preparation & coordination of charts

Organize supporting provider documents

Initiation & collaboration of patient financial assistance

Track patient visits & health information management on patient accounts

Compile, distribute, administer, and score assessments

Coordination of Telemed appointments

Reminder calls for appointments

Hospital admission

Office duties, such as make copies or send faxes

Qualifications

High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to

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Sanford Health, one of the largest health systems in the United States, is dedicated to the integrated delivery of health care, genomic medicine, senior care and services, global clinics, research and affordable insurance.

Headquartered in Sioux Falls, South Dakota, the organization includes 44 hospitals, 1,400 physicians and more than 200 Good Samaritan Society senior care locations in 26 states and nine countries.