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    Telephone Data Assistant - United Kingdom - Vincent Tractors Ltd

    Vincent Tractors Ltd
    Vincent Tractors Ltd United Kingdom

    1 week ago

    Default job background
    Description
    Recruiting now – After Sales Assistant
    Vincent Tractors & Plant – Smithaleigh (PL7 5BB) / Wellington (TA21 9HW)
    Vincent Tractors & Plant is a successful family-owned business.

    We are the market leaders in agricultural, construction and groundcare products, holding the market leading Kubota franchise along with many other brands including Kverneland, Ktwo, Joskin, Baroness, Grillo, Trimax, Dynapac and Ausa.

    Reporting to the General Manager, the Aftersales Assistant role is to provide support for the service and parts teams at the two depots.

    This will enable the day-to-day smooth running of the aftersales department for both depots. This role will include weekly travel between both depots.
    Warranty registering machines according to company policy.

    • To ensure accurate submissions of warranty and goodwill claims daily and monitor warranty reports.
    • Overseeing technician's vehicle servicing and MOT.
    • Dealing with incoming telephone enquiries to the parts department
    • Serving parts customers in the shop
    • Picking and packing stock and dealing with receipts of items for customers and for stock
    • Advising customers when their stock has been received and is ready for collection
    • Maintaining the parts stock and the displays in the shop in an orderly and organised manner
    • These responsibilities are essential in a small business where all members of the team are required to work flexibly and help in all and any area during busy periods
    To represent Vincent Tractors & Plant and promote its brand throughout all activities.
    Experience of building relationships with people.
    Education/ Training
    Four GSCE or equivalent, Maths and English, grade C or above.
    Vincent Tractors & Plant can offer you:
    Full time position: 8.00am - 5pm. Monday - Friday.
    Saturday: 8.00am to 12.00pm on a rota basis.
    Competitive pay depending on experience plus overtime pay over 39hrs.
    24 days Holiday allowance plus Bank Holidays.
    Contributory pension scheme.
    Group life cover.
    Child care vouchers.
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