Jobs

    Customer Insights Manager - Co. West Midlands, United Kingdom - Harnham

    Harnham
    Harnham Co. West Midlands, United Kingdom

    1 week ago

    Harnham background
    Description

    CUSTOMER INSIGHT MANAGERBIRMINGHAM£50,000-£55,000 +BONUS +BENEFITS THE COMPANYA global retail bank is seeking a Customer Insight Manager to work in the analytics team and provide actionable insights.

    The role sits the customer insight team and focuses on customer analytics, you will manage a team of 1 with opportunities to take on a larger team in the future.

    This is a great opportunity for someone to get upskilled in Python as you will be using this for segmentations, LVM projects but don't need prior experience in this tool.

    THE ROLEAs a Customer Insight Manager, some of your main responsibilities will be:

    Analyse overall product performance and suggest ways of improvementLooking at changing finances to target customer betterBe hands on with customer segmentations and predicting customer churnCommunicate with board-level stakeholders and take ownership of projectsManage 1 data analyst whilst remaining hands on with the data analysis YOUR SKILLS AND EXPERIENCEA successful Customer Insight Manager will have:Commercial experience working in the finance sector will be hugely advantageous.

    Management experience is also ideal.
    Experience working in the commercial environment with SQL and Tableau is a must.
    Experience working with Python is ideal but not required.
    Educated to a degree level or above in a STEM subject. THE BENEFITSA salary of £50,000-£55,000.Comprehensive bonus and benefits package.
    A great work environment.

    WFH 3 days a week HOW TO APPLYPlease register your interest by sending your CV to Lydia via the apply link on this page.



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