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    3rd Line Support Server Engineer/Infrastructure Engineer - Bracknell, Berkshire, United Kingdom - Energy Jobline CVL

    Energy Jobline CVL
    Energy Jobline CVL Bracknell, Berkshire, United Kingdom

    2 weeks ago

    Energy Jobline CVL background
    Description
    3rd Line Infrastructure Support Engineer
    £Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Shared Service Support Infrastructure Engineer you will contribute to this by working with the current support personnel to understand the products and their use across the shared service to develop and enhance their diagnostic skills/capability.

    Are you a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution? Additional scope of responsibilities will include delivering infrastructure development and testing of upgrades, patch management and new software solutions.

    but equally, if you regard yourself as a subject matter expert in a technology area that we are supporting or will be delivering as a future upgrade then you could find yourself involved in some very exciting project work.

    Providing 3rd line support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations and diagnostics
    Utilizing monitoring tools to analyze system performance and identify potential issues proactively.

    Documenting system configurations, troubleshooting procedures, and resolutions for future reference, as well as ensuring current documentation is kept up to date.

    Planning and executing infrastructure upgrades, patches, and migrations, ensuring minimal disruption to services during upgrades.
    Testing & improving disaster recovery plans to ensure business continuity in case of system failures or disasters.
    Build, monitoring and support of Windows Server (2019/2022)
    Experience in Linux Server administration (Redhat, Oracle, Ubuntu)
    Active Directory & Group Policy management, design, and troubleshooting
    PKI management (Windows / Entrust)
    Good understanding of networking technologies that support the infrastructure (DNS, DHCP, Routers, Switches).
    Microsoft System Centre suite management.
    Patching toolsets (WSUS/Redhat Satellite Server)
    Database management (Microsoft SQL Server/MySQL/Postgres)
    Windows ADFS
    Mentoring and supporting the development of junior members of the team #J-18808-Ljbffr
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