Hotel Receptionist - Stirling, United Kingdom - Focus Hotels Management

Focus Hotels Management

Verified Company

Stirling, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Ref:
FOC1154

Branch:
Hotel Colessio

Location:
Hotel Colessio, Stirling

Salary/Benefits:
Competitive Salary

Contract type:
Permanent

Hours:
Full Time

Shift pattern:07-15 / 15-23 / 23-07

Posted date:11/03/2024

Closing date:13/04/2024

We are currently seeking to recruit an experienced and organised Hotel Receptionist to join our team to look after the day-to-day operational running of the front office department, taking full responsibility for all operational demands that arise.

Who are we

Hotel Colessio managed by the Focus Hotels Management Group is a 39-bedroom boutique hotel situated in a beautiful Victorian landmark which has been magnificently been transformed into a contemporary boutique hotel located within the idyllic Scottish town of Stirling with its unique character perfect for every kind of event, celebration or simply an escape from everyday life.

We pride ourselves on delivering outstanding hospitality to all our guests, which has been reflected in the many awards the group has received.

Role Responsibilities

This is a hands-on role where a large proportion of the day will be spent on the Reception desk but also looking out for the rest of the team.

Ensuring our guests are receiving service that exceeds their expectations and that brand standards and processes are followed.

As a key member of the team it is important that you manage your shift correctly, and as the centre of all information you have keen eye for detail.

You will be assisting on the FB side of things occasionally so applicants needs to be of legal alcohol serving age.

Key Requirements

Attention to detail
Flexibility
Exceptional customer service skills
Strong verbal communication skills
Strong organisational skills
Experience in a similar position

Benefits

Salary:
£11.44

Benefits:
Tips, Free Parking

Experience: 2+ Years

Job Type:
Full Time

Hotel Colessio managed by The Focus Hotels Management Group is a 39-bedroom boutique hotel situated in a beautiful Victorian landmark which has been magnificently been transformed into a contemporary boutique hotel located within the idyllic Scottish town of Stirling with its unique character perfect for every kind of event, celebration or simply an escape from everyday life.

We pride ourselves on delivering outstanding hospitality to all our guests, which has been reflected in the many awards the group has received.