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    Revenue Manager - London, United Kingdom - Great Western Railway (GWR)

    Great Western Railway (GWR)
    Great Western Railway (GWR) London, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    Salary: Up to £42k

    Who are we?

    GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations.

    We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.

    About the team?

    This role seats with the revenue management team in the Sales and Marketing department who are responsible for analysing the company's revenue performance including producing the budget and revenue generation activities.

    About the job?

    Are you someone with great attention to detail? Are you customer focused? Do you have a passion to perform data driven analysis? Are you a critical thinker able to review tasks through fresh eyes to identify lessons learned and recommend improvement areas? Are you an effective communicator able to explain complex topics to different audiences adjusting your communication style? Last, but not least are you able to do all this adopting SMART methodology (specific, measurable, achievable, relevant and time bound). If this answer is yes, this could be the role for you.

    You will dynamically managing allocated routes to maximise revenue through balancing the trade-off between yield and volume and provide management information concerning the factors affecting performance.

    Your main responsibilities will be:

    • Manage a range of services to maximise the revenue generated from each service over the longer term
    • Create, maintain and share individual route strategies to outline the key objectives of the revenue management approach strategically and tactically.
    • Analyse tactical and strategic initiatives from across the business and implement actions to proactively manage yield, load factor and revenue
    • Implement an engagement approach to liaise with different colleagues from across the business to gather feedback on individual routes and services
    • Identify seasonal fluctuations in demand and ensure the appropriate forecast methodology is in place for each of the seasons
    • Design new functionalities and support revenue management software system development and implementation including periodic testing and upgrading
    • Upload and setup timetable and train data in S3P (RARS2)
    • Provide data support to the S3P controller during timetable uploads.

    What are we looking for?

    • Working knowledge of the principals of yield management
    • A self-starter who takes responsibility for making things happen
    • Able to work to tight deadlines.
    • Able to use data to tell a story, make recommendations and set appropriate route strategies
    • able to analyse and provide actionable insights across a variety of business situations and be comfortable in dealing with and presenting the outputs to stakeholders
    • Able to handle multiple projects and adapt to a fast paced, changing environment
    • Proven rapid analysis and decision making
    • Sound commercial acumen

    As a minimum, you'll need to have:

    • Knowledge of using Ventoux or other Revenue Management Software
    • At least 2-year revenue/route management experience
    • Educated to a degree level in numerical or commercial subject
    • Good presentation and advance Microsoft Excel and database skills
    • Understanding of the UK rail industry is desirable
    • Understand of revenue management system is a must

    About the location?

    As a hybrid role you will be able to work from home but will be expected to travel on the GWR network at times, and will also need to attend a minimum of 2-3 days at the office which is located near Paddington, London.

    The Reward?

    As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including on-going development, defined benefit pension scheme, free rail travel across the GWR network for you and your family, company-sponsored health care plan, discounted shopping and gym membership and an employee assistance programme.

    We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

    We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

    We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

    We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

    If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

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