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    Assurance Manager - Birmingham, United Kingdom - PwC

    PwC background
    Full time
    Description

    Line of Service

    Internal Firm Services

    Industry/Sector

    Not Applicable

    Specialism

    IFS - Internal Firm Services - Other

    Management Level

    Manager

    Job Description & Summary

    Business Resilience in PwC comprises complementary disciplines of Business Continuity, Assurance, Transformation & Engagement and Security, within Business Solutions. We're constantly aiming to improve our systems and processes and have recently set a refreshed strategy which means we are strengthening and growing our discipline in response to changes internally and externally. We are creating opportunities for those interested in developing their skills across risk, assurance, process improvement, process analysis and governance.

    Responsibilities

    The Assurance Manager will be expected to work across the different work areas, sharing good working practices and strengthening collaboration between internal business teams. You'll need to be well organised and have an appetite for learning and will gain the knowledge and experience to do a multitude of interesting and impactful things, such as internal audits in line with the Internal Assurance Framework (our way of conducting Internal Audits to ISO standards), awareness raising, project management, corrective action management, risk management and root cause analysis. The role can be based in London or a regional office, although we expect you to travel to all our offices depending on business needs.

    Reporting to the Assurance & Accreditation Lead, you'll be working within the team and across the business to support delivery of the I&WS Independent Service offering and Risk Management framework. This may include shadowing or supporting other team members, research and analysis, process improvement activities and other assurance work or working on assignments of/on your own.

    This will involve:

    • Conducting and supporting independent assurance reviews of management systems.
    • Report writing, including the effective capture of non-conformities, agreeing and documenting time bound corrective action plans with business owners for any findings identified.
    • Working with functional teams to monitor the progress of their independent assurance findings and evidence reviews for the close out of non-conformities.
    • Developing skills in assessment (auditing), assurance techniques, understanding of International Standards (ISOs) & Risk.
    • Acting as an intermediary for questions, requests for support from the firm in Risk and Independent Assessments
    • Data collation, analysis and creation of reports and presentations on the work of the I&WS Assurance team.
    • Maintaining documentation including internal templates, creating process maps, documenting procedures, updating registers and logs
    • Working collaboratively within the I&WS Assurance team environment, to highlight and implement improvements to the service offering.
    • Building 'Collaborative' relationships with key stakeholders within and outside of existing lines of service.

    Essential skills & experience

    • Experienced and capable auditor for International Standards, either leading, or as part of a team, preferably to any of the following standards: ISO 9001, ISO 20000, ISO22301, ISO27001. Ideally qualified to Lead Auditor level, although formal training can be provided if necessary.
    • A good understanding of risk methodology and tools and their application.
    • Good understanding of ISO systems, internal auditing to ISO standards and the HLS is essential.
    • Strong communication (spoken and written) and engagement skills, including being able to build relationships with a diverse range of people including senior leadership and third parties
    • Excellent organisational and self-management skills
    • Collaborative, able to contribute to the strategic direction of the team's priorities and improvement plans
    • Google workspace or Microsoft suite skills
    • A good understanding of different process approaches, process mapping and improvement tools and techniques i.e. Lean, six sigma, visio etc.
    • Experience in introducing good practice at senior levels in an organisation and delivering change.
    • Strong analytical skills and attention to detail
    • Motivated, goal orientated and resilient - able to add value and identify opportunities
    • Self-starting and organised - capable of working unsupervised
    • Team player - able to work collaboratively and constructively
    • Able to demonstrate an understanding of a large, professional services organisation, the various business unit inter-dependencies across a multi-site organisation.

    Education (if blank, degree and/or field of study not specified)

    Degrees/Field of Study required:

    Degrees/Field of Study preferred:

    Certifications (if blank, certifications not specified)

    Required Skills

    Optional Skills

    Desired Languages (If blank, desired languages not specified)

    Travel Requirements

    Up to 60%

    Available for Work Visa Sponsorship?

    No

    Government Clearance Required?

    No

    Job Posting End Date



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