- To assist in providing excellent standards of patient care on behalf of the client and associated healthcare professionals in the UK
- To be responsible, without supervision, for the teaching of patients/carers to self-administer therapy in accordance with service specific protocols
- Participating in telephone calls and virtual calls as part of Patient Support Programmes
- Participating in Clinical Governance activities, including clinical supervision
- To assist in providing a solution that will support and assist the patient and the healthcare professional in delivering a seamless service between hospital and the home which drives treatment adherence and compliance, and enhances Quality of Life for the patient
- Accurate recording of all patient care related activities in accordance with HealthNet SOPs, work instructions, professional and regulatory guidelines
- Participating in setting and maintaining standards of professional competence and current nursing practices, working within The NMC code at all times
- Maintaining own professional profile in relation to Continuing Professional Development, including the sharing of knowledge with the team to improve or enhance patient care, and ensuring best practice
- Assist the Commercial Team and other team members in support of the patient care programmes, and customer interactions as required
- Ensure that a high standard of service is established, and delivered at all times, for all customers and service users
- Ensuring that all relevant information regarding patients is recorded, reported and, where necessary, acted upon to communicate any changes to the Consultant/GP and other team members as appropriate
- Where provided or required for fulfilling the role, maintaining medical and ancillary supplies and ensuring medical equipment is maintained in good working order
- Assist in the implementation of new business opportunities safely and effectively
- To assist in promoting an organization environment that encourages positive staff morale and performance
- To monitor and assist with the induction of newly appointed staff where requested
- Where required, assist with the development of customer relationships with clients
- A proven track record of delivering high quality services within a Healthcare environment
- RGN Part 1 of the NMC Register
- ENB 998 and/or teaching experience/qualification
- Self-motivated and able to work to set objectives
- Ability to handle situations calmly and professionally
- Ability to interact effectively and professionally with all customers
- Interact effectively and professionally with all customers
- Meticulous attention to detail, including accuracy of documentation completion
- Ability to handle patient and customer interactions professionally, with confidence, and within boundaries of Patient Support Programme
- Excellent interpersonal skills
- Excellent communication skills – both written and verbal
- Excellent time management skills, with the ability to manage own workload
- Strong team player, with the ability to work on own
- Flexible and adaptable to the changing needs of the service
- Ability to ensure customer satisfaction is always maintained, wherever possible
- Maintain excellent clinical and professional standards of work
- Computer literate
- Planning and organizing
- Teamwork
- Communication
- Delivering results
- Problem solving
- Relationship management
- Decision Making
- Motivation and commitment
- No
- 8 hour shift
- Nursing &
- NMC (required)
-
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Nurse Advisor - Swadlincote, United Kingdom - Healthnet Homecare UK Ltd
Description
*Job Purpose:To be part of an innovative and inspirational team with a passion and determination to enhance patient care.
Committed to delivering safe and high-quality nursing services to patients at all times, ensuring compliance with all relevant regulations and professional standards.
To assist in providing Patient Support Programmes and, where required, assist with the development and implementation of Clinical Services within the organization.
To ensure a high-quality service is always delivered, with successful achievement of KPIs and business requirements for Patient Support Programmes.
*Main Responsibilities:*Rota basis ; 8 hour shifts rotaed between 8-8 Mon - Friday with some flexibility weekend work where required.
*Experience:· Ideally, a minimum of 5 years post-registration experience within a clinical setting
Job Types:
Full-time, Permanent
Pay:
From £37,800.00 per year
Schedule:
Experience:
Licence/Certification:
Work Location:
In person
