- Understanding of Cisco and/or Microsoft technologies and experience of managing transitions based on at least one of these (technical knowledge required to understand the products but do not need to have technical conversations)
- Experience of managing business to business transitions, not just internal company ones
- Experience of setting up services based upon our Managed Services portfolio - experience of taking a contract and turning it into reality.
- Able to work directly with clients to set up and document operational processes
- Manage the transition as a project ensuring delivery on time and within scope and budget.
- Commercial awareness to understand deviation/change and to ensure services are billed on time.
-
Transition Management
1 week ago
Citi London, United KingdomDo you have strong attention to detail and a deep-seated understanding of front to back processes within a global market business? Are you looking for a role that leverages your understanding of the product and brings you client interaction from an onboarding and relationship dev ...
-
Stanton House London, United Kingdom**Role: Transition Manager/Transition Project Manager** · **Contract: 6 months** · **Day Rate: £550-£630pd Inside IR35** · **Location: London (hybrid role: up to 2 days a week in office)** · **ABOUT THE ROLE**: · Your remit will be to lead on detailed planning and execution for t ...
-
Asset Transition Manager
2 weeks ago
Oliver James London, United KingdomLong term savings and retirement business seeking an Asset Transition Manager with a focus on internal transitions to join their office in Edinburgh or London · Oliver James are pleased to be working with a long term savings and retirement business seeking an Asset Transition Man ...
-
Asset Transition Manager
1 week ago
BCT Resourcing London, United KingdomLong term savings and retirement business seeking an Asset Transition Manager with a focus on internal transitions to join their office in Edinburgh or London. · Within this role you will take the lead on large scale and complex transitions working alongside key stakeholders such ...
-
Asset Transition Manager
3 weeks ago
BCT Resourcing London, United KingdomLong term savings and retirement business seeking an Asset Transition Manager with a focus on internal transitions to join their office in Edinburgh or London · Company client pleased to be working with a long term savings and retirement business seeking an Asset Transition Manag ...
-
Service Transition Manager
3 weeks ago
Experis London, United Kingdom Full timeService Transition Manager · 12 months · London - x2 days onsite · Active SC security clearance required · £460 per day inside ir35 · Role overview: · Excellent opportunity to work on a high profile account and make a valuable contribution in uplifting the capability of the cl ...
-
Senior Service Transition Manager
1 week ago
Office Angels London, United Kingdom**Are you an expert Service Transition Manager?** · **Want to work for an incredibly well known and respected business?** · **Our client is offering competitive salary, fantastic benefits and the chance to be part of a great team** · Due to the increasing growth of this widely re ...
-
Service Transition Manager Role
2 weeks ago
Yolk Recruitment Ltd London, United Kingdom**Service Transition Manager - Fixed Term** · **The Opportunity** · Yolk Recruitment Public Sector & Not-for-Profit team is partnered with Uk's largest savings organisations in the UK. The Service Transition Manager role is a Fixed Term contract for 23 months with a possibility o ...
-
Deltra Recruitment Limited London, United Kingdom**Senior PMO Manager** · **Up to £700 per day** · **Remote Working/ London (mínimal)** · **Outside IR35** · **4 months, potential view to extend · Needs to be able to start before 10th March** · **Context** · My client, a global IT consultancy is looking for a Senior PMO Manager ...
-
Transition Manager
1 week ago
Legal & General London, United KingdomSecuring pensions over the long term can be a challenge for many businesses. · Our ambition at Legal & General Retirement Institutional(LGRI) is to help companies and pension scheme trusteeshonour their defined benefitpension promises to their employees. · We're helping companies ...
-
Transition Manager
5 days ago
L&G Recruitment london, United KingdomJob DescriptionExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
-
Transition Manager
5 days ago
L&G Recruitment london, United KingdomExperience working as a Service Transition Manager · ITIL Certification and ITIL Service Transition-certified (Nice to Have) · Experience in Service Management concepts and ability to apply these in a Service Transition context · ...
-
Transition Manager
5 days ago
Wipro london, United KingdomThe Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organization to work for, ranked as ...
-
eFinancialCareers London, United Kingdom**Main Duties and Responsibilities** · - Manage and co-ordinate the client On-Boarding, off-boarding and transitional activity of The Firm's pooled funds, Segregated mandates and CLOS · - Lead co-ordination of all stakeholders, internal & external through the clients on boarding ...
-
Transition Manager
1 week ago
LegalAndGeneral England, United KingdomThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · Company Description · Securing pensions over the long term can be a challenge for many businesses. · Our ambition at Legal & General Retirement Institutional (LGRI) is to help ...
-
Transition Manager
5 days ago
Wipro london, United KingdomJob DescriptionThe Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. We are an exciting organization to work ...
-
Transition Manager
1 week ago
FalconSmartIT London, United KingdomJob Title: Transition Manager · Location: London, UK · Type: Contract · Job Description: · Experience: · We need a Transition Manager (onsite – UK location) on immediate basis. · Client location is London (London Bridge). We are ok with the candidate to be in Birmingham location ...
-
Transition Manager
5 days ago
Smart DCC United KingdomSalary Competitive · Transition Manager. · Location - London – Manchester – Nottingham - Hybrid working model. · Competitive Salary plus benefits. · The Role · The Transition Manager is a mid-level member of the management team, with specific accountability of protecting op ...
-
Transition Manager
1 week ago
Legal & General United KingdomSecuring pensions over the long term can be a challenge for many businesses.Our ambition atLegal & General Retirement Institutional(LGRI)is to help companies and pension scheme trusteeshonour their defined benefitpension promises to their employees.We're helping companies settle ...
-
Transition Manager
1 week ago
Onepeterson United KingdomAn exciting opportunity has arisen for a senior operations manager to join our team as Transition Manager, Heysham. The successful candidate will have experience in the provision of shore base logistics services to offshore energy industries including oil and gas and offshore win ...
Service Transition Manager - United Kingdom - Cisilion Ltd.
Description
Head of Talent at Cisilion | Delivering Beyond Expectations
Job Poster
About the job
Cisilion has the exciting opportunity for a Service Transition Manager to join them on a permanent basis. This role is on a hybrid basis with c. 1 day a week spent in our Leatherhead, Surrey office.
Cisilion is an award-winning global systems integrator and managed service provider, working with clients in over 70 countries across five continents. We hold Gold Partner status with Cisco, and are a Microsoft Solutions Partner.
The Service Transition Managers' role is ultimately responsible for the successful onboarding of new contracts into our Service Centre and Client Success Teams.
Working closely with and setting the standards via Professional Services, Pre-Sales, Project Management and Support Services, the Service Transition Manager ensures that the final delivery of each service meets the agreed customer and stakeholder requirements as specified in the agreed contract. This will entail stakeholder sign off at all levels as appropriate prior to 'going live'.
The role will manage the service transition from design specifications (proposal & service description), dealing with change, configuration, test, release and deployment and every step in between. The Service Transition Manager will manage business needs and ensure efficiencies are achieved with minimal risk, maximum optimisation with a high degree of confidence.
This is a client facing role and the appointed person must have excellent client communication skills. They must also understand the fundamentals of service management using a standard framework such as ITIL.
PROCESS
The Key Success Factor in this role will be the ability to manage expectations within the Cisilion business and Customer alike regarding mandatory deliverables and associated sign-off protocols. This will thereafter lead to quality transition of services and ultimately the smooth support taken on without ambiguity.
EXPERIENCE
Service Transition Manager professionals in London
-
Karolina Budreikaite
Data entry, customer service advisor
-
Daniel Howard
Program Manager/Agile Practice Lead
-
Anushka Tiwari
MSc Neuropsychology + five years experience
-
Imran Khan
Programme and Senior Project manager
-
Benjamin Eseigbe
Healthcare Operations/programme management
-
Bayzid Hossain
Health and safety advisor