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    German Speaking Account Manager - London, United Kingdom - Northreach

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    Permanent, Full time Accounting / Finance
    Description

    Northreach is a dynamic recruitment agency that connects businesses with top talent in the financial services, fintech and digital sectors. Our mission is to provide a seamless and personalised recruitment experience for clients and candidates, and to create a positive work environment that encourages equality, innovation and professional growth.

    We have partnered with a dynamic and fast-growing fintech in London who are leading the way in B2B lending and business financing.

    Not only does this company offer an exceptional working culture, but business is booming and it's quickly expanding across both the UK and Europe

    As an Account Manager for the Broker Department, you'll be the first point of contact for the German-speaking brokers and will demonstrate exceptional customer service in managing loan applications for their clients. You'll work closely with teams across the business, will supervise and control loan applications from start to finish and provide the brokers with an in-depth understanding of the company product benefits, customer eligibility and use cases.

    Responsibilities:

    • Collaborate and engage with brokers with both inbound and outbound calls whilst striving to represent the company professionally at all times
    • Manage the day-to-day working relationships with all brokers
    • Demonstrate a solid understanding of credit applications and provide ad-hoc guidance on credit worthiness
    • Provide timely updates for ongoing cases, answering queries regarding specific applications or products
    • Undertake ad-hoc analysis and tasks on behalf of Management within the Broker Department
    • Go above and beyond to meet and exceed your personal KPIs to enable the business to exceed it's growth targets
    Requirements:
    • Fluent in German with a good level of written and spoken English
    • Highly organised, with a diligent approach
    • Able to prioritise workload as required
    • Able to build and maintain long-lasting business relationships at all levels
    • Self-motivated, results-oriented and driven by smashing targets
    • Able to bring innovative ideas, someone who thrives on making an impact on the business
    • Excited to work in and re-shape the finance industry
    • You shine in a fast-paced, ever-changing environment
    Salary & Benefits:
    • This business thrives on inclusivity, staff development and staff opportunity so they are open to taking people of all experience levels. Salaries range from £33,000 - £44,500 + bonus.
    • 25 days of annual leave + 1 day off for your birthday & option to buy or sell 5 days of leave
    • 1 month fully-paid sabbatical after 4 years
    • Private medical insurance through Vitality including a discounted gym membership
    • Generous maternity and paternity leave
    • Nursery tax benefit scheme
    • L&D Budget for every person
    • Events and clubs such as bingo, comedy nights, yoga classes and football clubs
    • Two whole-company retreats per year
    • An office filled with snacks & drinks to make you truly comfortable at work

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