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Uxbridge

    Contract Manager - Uxbridge, United Kingdom - Solos Consultants Ltd

    Solos Consultants Ltd
    Solos Consultants Ltd Uxbridge, United Kingdom

    Found in: SonicJobs Direct Apply UK - 39 minutes ago

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    Full time
    Description

    We are seeking a Contract / Operations Manager to oversee comprehensive management of a critical maintenance contract for a key client. Your primary focus will be on ensuring outstanding performance, compliance with safety and well-being standards, client and customer satisfaction, and financial success aligned with company expectations.

    Contract Management:


    • Manage and oversee the entire contract, ensuring adherence to agreed terms, performance metrics, and key indicators.


    • Cultivate positive relationships with the authority and other stakeholders, serving as the primary contact for operational matters.


    • Collaborate closely with the client, understanding their needs and ensuring successful service delivery.

    Daily Operations Management:


    • Supervise and coordinate planned reactive maintenance activities, ensuring timely responses and issue resolutions in line with service level agreements.


    • Implement and monitor capital replacement programs to enhance asset conditions based on client specifications.


    • Conduct routine site visits to assess work quality, safety protocols, and provide constructive feedback to the team.

    Business Development:

    • Identify and pursue business opportunities for expanding the third-party works business, encompassing both illuminated and non-illuminated asset-related projects.


    • Develop and execute strategic plans to achieve growth targets.


    • Collaborate with sales and marketing teams to craft competitive proposals and bids for potential projects.

    Financial Management:


    • Manage the budget for the London Borough of Hillingdon contract and the third-party works business, ensuring financial targets are met or exceeded.


    • Monitor project costs, resource allocation, and profitability, implementing cost-saving measures as necessary.

    Qualifications and Experience:


    • A degree in Business Management, Engineering, or a related field.

    • At least 5 years Streelighting Management experience


    • Proven experience in contract management, operations management, and business development, preferably within the infrastructure services sector.


    • Strong understanding of planned reactive maintenance, capital replacement programs, and asset management.


    • Track record of successfully growing and managing third-party works business.


    • Excellent communication, negotiation, and interpersonal skills for building and maintaining positive client relationships.


    • Financial acumen with the ability to manage budgets and financial performance.


    • Effective leadership skills to inspire and lead a team towards achieving business objectives.

    • Knowledge of local regulations, policies, and procedures related to infrastructure services is advantageous.


    • Proficiency in relevant software and tools used for contract and project management.

    If this role is of interest and you meet the above criteria, then please apply immediately

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