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Erith

    Operations Support Engineer - Erith, Greater London, United Kingdom - SE Trains Ltd

    SE Trains Ltd
    SE Trains Ltd Erith, Greater London, United Kingdom

    3 weeks ago

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    Description
    Southeastern are looking for a Production Support Engineer to join the team in Slade Green.

    Your role will be to support production to deliver first time fixes through the interrogation of train data (EMS, XDM, RCM, OTMR etc) and the provision of scopes of work.

    This role works alongside the Defect Controllers (MDC) providing technical support and capturing defects as they are reported.
    You will be required to support production in reducing incidents as a result of maintenance activities.

    Working in conjunction with technical services to understand root cause and implement quick fixes such as briefing, process improvement, best practice, coaching, improving or developing fault finding guides, pre production activities (projects) etc.

    Take a look at the video below to see what we achieved in 2023:
    As well as a generous salary , we offer an comprehensive benefits package which includes;
    A Contributory Final Salary Pension Scheme
    Free rail travelon Southeastern andGTR rail services (extends to family members for leisure/educational travel)
    Up to 32 days annual leave entitlement(including bank holidays)
    Family friendly benefitsincluding enhanced maternity/paternity leave, parental leave and carers leave.

    Proactively use train data to identify problematic units and for the monitoring units released following significant investigation/repairs for a period of six days.

    For technically challenging faults which extend across shifts monitor progress against the documented scope of work, ensuring EMS is being kept up to date and next steps are clear.

    Provide a handover to the oncoming shift to ensure progress and next steps are clear thus providing continuity across shifts.

    The role also provides support for technical issues affecting production delivery such as procedural clarification, component identification, specialised tooling etc.

    Develop and manage a controlled data base for train software in conjunction with technical services. For engineering laptops undertake software updates and first line fault finding for issues and track rectification.
    General rolling stock experience, knowledge of planned maintenance processes and repair of rail vehicle systems.
    Geographical knowledge of Southeasterns routes, including capabilities and facilities available at Southeastern depots and berthing facilities
    Technical Knowledge of rolling stock systems on Southeastern fleets.
    Knowledge of IT systems, including Windows, Word, Excel, together with a good understanding of mainframe systems, including EMS, TRUST, and hybrid systems such as GENIUS and RAVERS
    At least 3 years experience in a T&RS engineering environment
    HND / HNC in an Engineering Discipline desirable

    Southeastern runs train services into London from Kent and East Sussex, operating almost 1,700 trains a day, carrying more than 400,000 passengers, serving 176 stations and covering 540 miles of track.

    Just over 4,600 employees - mostly from the communities that we serve - work together to provide this vital service and we are looking to expand our successful team.

    We care passionately about our people and our passengers
    Readabout some of the great Diversity and Inclusion initiativesour Head of Colleague Experience has been leading on here.

    We recognise the positive value of diversity and it matters to us that our teams reflect the communities we serve.

    We proud to be a WORK180 Endorsed Employer for Women.

    If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives here.

    We have also won the Top Employer award at the Women in Rail Awards 2022

    All offers of employment are subject to us obtaining satisfactory references (covering all education, training, employment and unemployment in the preceding 5 years and any previous railway employment).

    We are unable to offer sponsorship to work in the UK.
    DOHL has responsibility for three rail companies, LNER, Northern Trains Limited and SE Trains.

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