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    Network Monitoring Engineer - Bristol, United Kingdom - City of Danbury

    City of Danbury
    City of Danbury Bristol, United Kingdom

    3 weeks ago

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    Description
    IT Infrastructure Engineer

    The IT Infrastructure Engineer for Information Technology Services is responsible for the hands-on support of server systems, hands-on support of network switch infrastructure and assisting the IT Infrastructure Architect.

    The IT Infrastructure Engineer for Information Technology Services will act as a hands-on technical resource for infrastructure technical projects.

    This position will also be responsible for the administration and support of:

    the city's Server and Storage Area Network Hardware Systems, Server Software, Network Hardware, Server Virtualization Systems, Cloud based Server Hosting Systems, Firewall Appliances, Server Backup Systems, Cloud based Server backup Systems and other systems as assigned.

    Assist the IT Infrastructure Architect
    enterprise Server & Storage Area Network Systems.
    enterprise Network and VOIP Phone System Equipment/Software.
    Cloud based Server Hosting and Backup/Disaster Recovery System.
    Microsoft Active Directory System
    VMWARE Server Virtualization Systems
    Horizon View Virtual Desktop System

    Work on IT Projects assigned, occasionally supervising vendor resources as needed, keeping stakeholders IT Infrastructure Architect and Manager of Information Technology informed regularly of status.

    As needed, supervise Vendor resources in completion of IT Infrastructure support responsibilities.

    Conduct maintenance and repair on various IT Infrastructure systems, these may include: computer servers, computer network hardware systems, voice or data network communication systems, and information technology security systems/firewalls.

    Engage in the hands-on deployment, programming adjustment, and integration of network and server systems, including: upgrades/adjustments to VMWARE server virtualization systems, computer file storage systems, firewall appliances, web filtering appliances, application hosting servers, and Microsoft Active Directory Domain Servers.

    Be on the 24/7 on-call rotation as a resource for all IT Infrastructure Systems support.

    Under general direction, design and implement short- and long-term strategic plans to ensure Data Center and IT Infrastructure capacity meets existing and future requirements.

    Design IT infrastructure and application solutions based on general direction from the IT Infrastructure Architect and collected requirements from customer stakeholders.

    Conduct research and make recommendations on products, services, protocols, and standards in support of all Data Center and IT Infrastructure procurement and development efforts.

    Test all aspects of network performance and provide network performance statistics and reports; develop strategies for maintaining and improving network performance.

    Test IT Infrastructure component performance and provide performance statistics and reports; develop strategies for maintaining and improving IT Infrastructure performance.

    Practice IT asset management, including maintenance of component inventory and related documentation.
    As needed provide detailed training for IT Department staff in regard to Technology
    Engage in General IT Support as needed backing up the IT Support Desk.

    Bachelor's degree in Computer Science or a related field


    5 years of work experience in the integration of IT Infrastructure Hardware & Software Systems including: Servers, Storage Area Networks, Firewall Appliances, Network Switch Solutions, VOIP Phone Systems, VMware Server Systems and Microsoft Windows Servers.

    Must have experience with VMware, Microsoft Server and Microsoft Active Directory.
    Must have experience with Dell Servers, Dell Storage Area Networks (EqualLogic, Unity, Powerstore).
    Must have experience with enterprise level IT Infrastructure Systems and Security Appliances/Firewalls.
    Must have experience with cloud-based server hoisting systems, including Amazon Web Services.

    Ability to train end users on the use of IT systems.
    Thorough working knowledge of enterprise level IT Security Appliances/Firewalls.
    Ability to coordinate application integration projects.
    Highly proficient with Microsoft Office including advanced Excel functions such as macros and pivot tables.
    Ability to provide general IT Support.
    Ability to work well under pressure, with proven experience working on complex, international, large-scale, time-critical projects.
    Ability to be flexible and versatile in nature, able to take on challenges while maintaining tact and professionalism.
    Must be available to work on site, Full-time
    Be on the 24/7 on-call rotation as a resource for all IT Infrastructure Systems support.

    The IT Infrastructure Engineer for Information Technology Services will be under the general supervision of the Manager of Information Technology or their designee.

    Applications must be submitted online at Qualified applicants must submit an application no later than 11:59 pm, Thursday, May 16th, 2024.

    It is recommended that applicants do not wait until the last day to submit the application.

    The Commission will review all the applications for the position during their bi-weekly meetings following the closing date of the position.


    If an application is accepted by the Civil Service Commission, then the applicant will be notified in writing and will be informed of the next step in the process.

    If the Commission does not accept an application, the applicant will also be notified in writing.

    Testing

    Once an application is accepted by the Civil Service Commission, the applicant will be notified in writing of the next steps in the testing process.

    It is the applicant's responsibility to adhere to the City's testing schedule . If an applicant fails the test, the applicant will be immediately eliminated from consideration for this hiring process.

    Reasonable Accommodations in the testing process:


    All requests for reasonable accommodations in the testing process along with medical documentation establishing the need for the accommodation must be submitted to the City of Danbury Human Resources Department no later than the closing date of applications.


    Participation in the testing and recruitment process and/or placement on an eligibility list does not guarantee a continuance in the remainder of the hiring process nor does it imply or constitute an offer of employment.

    Additional Testing Requirements
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