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Newcastle upon Tyne

    Payroll Delivery Manager - Newcastle upon Tyne, United Kingdom - EY

    EY
    EY Newcastle upon Tyne, United Kingdom

    1 week ago

    EY background
    Description

    We are looking for driven and ambitious Payroll Delivery professionals who are keen to develop a challenging and stimulating career.

    As a Payroll Delivery Manager you will be responsible for delivery of high quality and timely payroll services to a portfolio of clients ranging in size and complexity.

    This is an exciting role in our fast-growing UK Payroll Operate team. Payroll is a strategic growth driver for EY and therefore has senior leadership interest and support.
    Ultimate responsibility for the end to end payroll process for a portfolio of clients ensuring that the payrolls are processed and submitted each pay period in a timely and accurate manner
    Undertaking in-depth reviews of the work carried out by the payroll team prior to client delivery
    Advising on any technical payroll matters arising, such as termination payments, payrolling of benefits, statutory payments
    Dealing with client and team queries in relation to payroll operations and ensuring that escalation procedures are in place
    Counselling of staff including annual and in year reviews
    Preparing client fee and budget details and ensuring the team comply with internal finance procedures
    Dealing with the global team to coordinate payroll offerings
    Developing additional services for payroll clients
    Work with the implementation teams to ensure the smooth transition of new payroll clients
    HMRC audit assistance
    Effectively identify, manage, resolve, and mitigate key risks and issues impacting the client
    delivery, and acting as a point of escalation.
    Understanding of and complying with Quality and Risk requirements for professional service firms
    Solid UK Payroll technical knowledge
    Strong stakeholder management skills

    Demonstrable good project management and time management skills - balance multiple priorities by considering importance, level of urgency and other dependencies.

    Assertive and proactive approach to the delivery of client engagements
    Ability to network effectively within large organisations and build relationships with individuals and clients
    Ability to build strong client relationships and committed to delivery of exceptional client service
    Over 8+ years' relevant hands-on experience in Payroll
    End-to-end Payroll knowledge and experience is a must within a high-volume payroll business (a bureau environment would be beneficial)
    Expertise in understanding payroll compliance, rules, and legislations in a multi-country environment and with up-to-date knowledge
    Knowledge and hands on experience in Statutory payments/deductions and Pension contributions and their management
    Thorough understanding of upstream and downstream processes that impact Payroll.
    Good understanding of payroll compliance including AE, RTI, Apprenticeship Levy
    Good IT skills including experience of working with excel documents
    Good workload management skills and an ability to work to deadlines
    Payroll qualifications e.g., Chartered Institute of Payroll Professionals (CIPP) preferred
    Highly organised with excellent customer service skills and comfortable in a client facing environment
    Ability to work with internal/external customers globally and/or virtual basis
    Ability to support with the development of standard methodology, tools, and templates.
    We offer a competitive remuneration package where you'll be rewarded for your individual and team performance.

    Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

    Support, coaching and feedback from some of the most engaging colleagues around

    As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world.

    That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.

    Join us in building a better working world.
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