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    Customer Success Engineer- Implementations - London, United Kingdom - Axiom

    Axiom
    Axiom London, United Kingdom

    2 weeks ago

    Axiom background
    Description
    Full Time] Customer Success Engineer at (United States) | BEAMSTART Jobs Customer Success Engineer
    Full Time
    Remote Work
    ai is looking to hire a Customer Success Engineer within 3 hours of London's timezone (GMT / BST).
    This is a remote-first role, well-suited to asynchronous work, and for those that value work-life balance.
    ai is building a no-code browser automation tool. This lets anyone automate repetitive work by recording clicking and typing actions in their browser.

    We've spent years building and refining a (necessarily) complex product, just as the market for no-code RPA has emerged.

    This includes any language. Even complex Excel shows the right skills.
    Good written English is essential.
    If you're the kind of person that enjoys building creative solutions to problems - Perhaps you once connected Zapier to an Airtable and a webhook trigger to do something otherwise impossible - this role is for you
    Assisting customers by helping them develop browser automations when they get stuck. This involves use of axiom's no-code tools + JavaScript where required.

    You'll need to have good communication skills, as well as good written English to help understand customers and their problems.

    You'll need to have creative problem-solving skills to find simple solutions using the existing tools available.
    When you do need to write JavaScript, these take the form of short scripts. js
    Some programming experience is required for this in any language.
    js + JavaScript stack for this case.
    Writing technical documentation of axiom's product, as new features are released.
    Again, good writing skills in English is important.

    Working Environment & Culture
    We're a remote team, primarily based in the UK.
    We're a flexible employer that operates flexible working hours and understands the importance of work-life balance.
    Our working culture emphasises focus and essentialism ( ).
    This role would not suit those who really miss, and need, the buzz of an office environment. As a distributed, remote-first team, we rely heavily on asynchronous communication, with few meetings.

    The role would suit those who enjoy the freedom and balance remote work brings, whilst also allowing them to focus in a distraction-free environment to produce their best 'Deepwork'.

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