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Retail Travel Advisor - Stoke-on-Trent, Staffordshire, United Kingdom - TUI Cruises GmbH
Description
Joining the TUI Retail Team as a Travel Advisor at our Stoke Superstoreshop , we will help you become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products.
You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company.
By providing you with the best tools, you'll build your knowledge to understand our customers and adapt your style to help answer questions, bring holidays to life and improve customer loyaltyIf things don't go to plan, you will be pro-active and confident to investigate and resolve any question or complaint
Your drive to achieve will lead you to exceed your sales and service objectives, in Retail we call it 'Smashing your Targets'
Excellent customer service skills
Passion to work within tourism, although travel experience is not essential
Flexibility to work variable shift patterns each week which could include evenings & weekends in line with customer demand and shop opening times.
Shift patterns are normally shared 4 weeks in advance.Fantastic holiday benefits including discounts, special offers and the ability to purchase additional 'TUI time off'
Competitive salary with a commission scheme that rewards you for exceeding targets
Health and Wellbeing support in five key areas – Financial, Health, Social, Community and Career
Disability Confident Committed
Investment in your development, starting with an interactive web based workbook alongsideyour store induction
Pension scheme andlife assurance.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
If you require any further information regarding this opportunity, please email
Part of the application process will require you to complete an online assessment, this can either be completed once your application has been submitted or you'll receive an email shortly after.
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