Travel Customer Service Advisor - Altrincham, United Kingdom - LoveitBookit
1 week ago
Description
In return, we can offer an extremely competitive basic salary plus excellent travel industry benefits.Role
- Ensure telephone enquiries are dealt with in a helpful and precise manner.
- Prioritise and action Emails effectively
- Chase relevant suppliers for documentation/confirmation
- Check and update documentation
- Effectively manage and resolve escalated issues
- Customer Service Experience in a fastpaced office environment, ideally within the travel industry
- Excellent telephone manner
- Skilful with Microsoft Office (Word / Excel)
- Great attention to detail and accuracy
- Ability to organise, prioritise and manage own workload efficiently to tight deadlines
- Experience in dealing with conflict resolution
- A flexible and adaptable approach to work
Salary :
£26,000 a year increasing to £28,000 after completion of 6 month's probation.
Salary:
From £26,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Altrincham,
Greater Manchester:
reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Do you have prior experience of working in the Travel industry sector?
Experience:
- Customer service: 2 years (required)
Work Location:
One location
Reference ID:
Travel Industry Customer Service Advisor
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