Link Worker - Liverpool, United Kingdom - Liverpool in Work

Description

Details
Link Worker – Recovery ServicesClosing date: May 13th, 2024

Job Title:
Link worker – Recovery ServicesResponsible to:Team LeaderResponsible for:N/AHours of Work:Location:YMCA Together – Recovery ServicesSalary and benefits:£24,086 Per Annum33 Days Annual leave including bank holidays per annumPaid Medicash supportBirthday DayCharity DaySpiritual DayWell-being HoursCycle To Work SchemeRefer a Friend SchemeCompany Pension Scheme 4%Funded Training OpportunitiesShortlisting and

Interview Dates:

Shortlisting 13th May 2024Interview/Assessment Day 21st May 2024YMCA Together has been voted No1 Charity to work for by our employees in 2022.

YMCA is a registered charity and company Limited by Guarantee.

We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.
Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness.

These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

Hours of WorkThe service will be staffed 24/7 and the post holder will be working a rota of 12 hours, 4 shifts on and 4 shifts off over 7 days including weekends and bank holidays.

Job PurposeLink workers will assist the Practitioners in the day to day management of the service, focusing on conducting the intensive housing management element of the role.

All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT) this will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high risk behaviours.

Training will also be provided around Trauma Informed Care. These approaches will be used for planning and assessing effectiveness of a variety of interventions and risk management.

Duties and ResponsibilitiesTo ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.

To build supportive and therapeutic relationships with Residents through dialogueTo deliver activity based interventionsTo support in preparing Residents to resettle into their community of choiceTo ensure that Housing Benefit forms are completed in a timely mannerIntensive Housing Management and Risk AssessingAssist the Practitioners with the induction and management of their case load taking direction as requiredEnsure Housing Benefit paperwork is completed in a timely fashion.

Update and communicate service user risk assessments in line with YMCAT policy and procedureAssist in the planning of workshops to individuals and groups that inform/ teach residents around how to manage a tenancy, manage a home and live independentlyCreatively engage residents that have a wide range of complex and challenging support needsEncourage residents to take part in activitiesOffer a creative but assertive approach in order to seek to re engagement.

Assist Practitioners in the management of personalised behavior / support agreementsProvide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriateAssisting residents in the cleaning of their roomComplete void checks and get rooms ready for lettingMaintain accurate up to date electronic and written recordsPost holders must be willing to support clients who display challenging behaviour, including verbal aggressionService User Involvement and EngagementEncourage involvement, participation and co-production from residents in the running and development of the serviceProvide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages residents to engageMulti Agency WorkingWorking closely with Practitioners to promote and encourage pathways to independent living, help prevent mental health deterioration, hospital admissions, offending behaviours and substance misuseEncourage residents to engage with services.

Assist with the provision of resettlement supportPromote and encourage the pathway to independence working to a CAT approachReporting/ MonitoringMonitor positive feedback from residents and external agenciesEnsure referrals to the service are processed thoroughly and within the correct time framesRecord all Health and Safety checks on 'Go Audit' AppHealth and SafetyLiaise with all emergency servicesEnsure at all times the safety of yourself and others on the premises in which you workConduct Health and Safety checks as requiredReport, log and communicate all incidents to the appropriate peopleConduct welfare checks as specified during your shiftAdhere to all resident checks, handover and Incident process.

Ensure adherence to YMCA Together visitor's policy and procedureAttend to the fire panel in the event of the fire alarms being activated and the recording and following up of informationInternal RelationshipsExcellent communication with all YMCA staffFlexible and positive approach with all team membersTo be committed to learning and personal development both as an individual and as part of a teamSharing information and expertise with the team, covering absence, and working together to provide a high quality serviceAttend team meetings as requiredExternal RelationshipsDevelop excellent and robust relationships with referring agencies, statutory services and wider stakeholdersGeneralUphold and develop YMCAT Equal Opportunities policy of anti discrimination across all servicesEnsure compliance with code of conduct, including professional boundaries and confidentiality at all timesDeal promptly with all complaintsReport all safeguarding incidentsFamiliarize yourself with and ensure compliance with all YMCAT policies and proceduresPrepare for and attend supervision and annual appraisal with your line manager taking direction as appropriate and contributing to the development of both yourself and the serviceThe post holder will be expected to carry out other duties consistent with the responsibilities of the post and to demonstrate flexibility in all areas of their work including the willingness to attend team meetings and training outside of your normal working hours.

It is recognized that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the jobPerson Specification – Link Worker (Recovery Services)QualificationsEssentialEducated to level 3DesirableQualification in housingQualification in ITQualification in substance misuseExperienceEssentialExperience of working in accommodation-based support servicesExperience of partnership workingExperience of formulating risk assessmentsWorking experience of maintaining up to date electronic records and calendarsExperience of delivering group interventionsExperience of delivering co-produced activitiesDesirableExperience of working within a psychologically informed environment (PIE)Experience of resettling individuals into independent accommodationExperience of CAT – Cognitive Analytical Therapy and of working in a therapeutic environmentKnowledgeEssentialA working knowledge of providing supportA working knowledge of Health & Safety issuesA clear understanding of complex needs in relation to someone beginning their recovery journey including past trauma, homelessness and mental ill health.

Knowledge of safeguarding protocolsKnowledge and understanding of how to deal with challenging and chaotic individualsDesirableKnowledge of health interventions Knowledge of welfare rightsSkillsEssentialComputer literate, competent in working with Microsoft word, outlook , windowsExcellent communication, engagement and interpersonal skillsExcellent administration skillsDesirableAnalytical, data collation and reporting skillsBehaviour/AttributesEssentialCommitted to improving the lives of people with complex needsCommitted to own personal development and CPD planningCreative and dynamic approach with the ability to "think outside of the box" when providing solutionsEnergetic, highly motivated with a reputation of being held in high regard by their peersExcellent interpersonal/ communication skillsExcellent negotiation/ mediation skillsCommitted to own career developmentReliableAbility to work within and have commitment to YMCAT ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.

Energetic, dynamic and self hours