Care Supervisor - Dorchester, United Kingdom - Home Instead

Home Instead Dorchester, United Kingdom

1 week ago

Description

Job Description

As the Care Lead for our Homecare service, you will be overseeing and ensuring our high standards are carried out.

Our ideal candidate is a brilliant team player who loves challenges and takes their work seriously. You must be self-motivated, and well-organised, plus you will need empathy, respect and excellent communication skills. You will also work with the manager of the branch to ensure we are delivering a safe, caring, effective, responsive and well-led service.

Your working hours are 40 hours and can fall between 8am- 5pm as well as being part of our On call rota. We operate a 24 hour service so your working hours will need to be flexible on occasion.

This role is client-focused, where you will lead in areas such as support planning, staff development and risk management. You will spend time working alongside clients so you understand their needs and make sure they are being met. You will also help to manage our office team, to ensure that service users' needs are being met to the highest standard and that people are able to lead fulfilling lives with freedom and choice.

Primary responsibilities include:

Welcoming new clients to the service, which includes completing assessments and care plans
Planning, co-ordinating and scheduling the service for clients (including keeping care plans up to date)
Establishing a personal connection with clients (and their team members) to ensure they are happy and content with the service
Responsible for promoting and safeguarding the wellbeing of service users
Work in co-operation with professionals to maximise opportunities for people in the service
Ability to adapt and address situations quickly
Working out-of-hours through on-call duties that are shared with other team members

Qualifications

You should have experience of managing clients and/or staff in a care setting.
We are looking for a customer-focused person who has a commitment to quality of care while achieving business objectives
You will be able to plan, implement and assess ideas to improve the lives of our service users
It is essential that you have a driving licence and access to your own flexible form of personal transport to cover clients across a rural community

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

If you're looking for work which is extremely rewarding and have a high degree of flexibility to meet our clients' needs, we would love to hear from you. Please click on 'I'm Interested' or alternatively, contact the office team on

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