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    Resource Management Planner Associate - Birmingham, United Kingdom - PwC.

    PwC.
    PwC. Birmingham, United Kingdom

    1 week ago

    PwC background
    Full time
    Description
    This Resource Planner role will support the Audit Resourcing Operations team which delivers on operational excellence and x-BU activities to support the Audit resourcing teams.

    This is an exciting time to join a team that is at the forefront of change and transformation within the Audit Line of Service.

    The key responsibilities of this role:
    • Administration of Audit's National Stockcount process, managing stockcount rota's and fair allocation of stockcounts to client facing staff
    • Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.
    • Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information.
    • Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis.
    • Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner.
    • Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary.
    • Share knowledge and best practice across the team.
    • Build and develop strong and effective relationships with colleagues working other locations around the UK.
    • Provide responsive and professional administrative support to the Audit Resource Management community.
    • Build and develop strong and effective relationships with the Audit Resourcing teams working across the UK, this will likely include initial alignment to a Business Unit
    • Support the collection of manual data required for the Line of Service demand optimisation process (known as Juggler)
    • Provide responsive and professional administrative support to the Audit Resourcing team


    Essential skills and experience
    • Ability to work independently and across multiple workstreams
    • Planning and/or Scheduling skills
    • Maintain high attention to detail, especially when processing high volumes of work
    • Actively manage expectations and escalate where necessary
    • Actively seek and identify opportunities for development
    • Time management and organisational skills
    • Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.


    Desirable skills and experience would include;
    • Use of workforce planning systems although training will be provided for successful candidates
    • Knowledge of Google suite applications, particularly MS Excel/Google sheets
    • Use of workflow management/case management tools
    • Experience of managing high volume tasks
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