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    Resource Management Planner Associate - Birmingham, United Kingdom - PwC

    PwC
    PwC Birmingham, United Kingdom

    1 week ago

    PwC background
    Full time
    Description
    JOB DESCRIPTION

    This Resource Planner role will support the Audit Resourcing Operations team which delivers on operational excellence and x-BU activities to support the Audit resourcing teams.

    This is an exciting time to join a team that is at the forefront of change and transformation within the Audit Line of Service.

    The key responsibilities of this role:

  • Administration of Audit's National Stockcount process, managing stockcount rota's and fair allocation of stockcounts to client facing staff
  • Producing regular, standardised Management Information (MI) to provide insight and trends to Resource Managers and senior stakeholders, helping to drive business growth.
  • Performing regular data integrity checks/data cleansing in our workforce planning system to deliver sustainable, high quality information.
  • Update and maintain key systems with business critical data to support the management of headcount budgets and forecasts on a regular basis.
  • Using existing and emerging technologies to process a range of RM related data to ensure that critical business activities are cascaded and/or completed in a timely manner.
  • Early identification and action to address issues that may adversely impact on delivery, using appropriate escalation protocols, where necessary.
  • Share knowledge and best practice across the team.
  • Build and develop strong and effective relationships with colleagues working other locations around the UK.
  • Provide responsive and professional administrative support to the Audit Resource Management community.
  • Build and develop strong and effective relationships with the Audit Resourcing teams working across the UK, this will likely include initial alignment to a Business Unit
  • Support the collection of manual data required for the Line of Service demand optimisation process (known as Juggler)
  • Provide responsive and professional administrative support to the Audit Resourcing team

    • Essential skills and experience

  • Ability to work independently and across multiple workstreams
  • Planning and/or Scheduling skills
  • Maintain high attention to detail, especially when processing high volumes of work
  • Actively manage expectations and escalate where necessary
  • Actively seek and identify opportunities for development
  • Time management and organisational skills
  • Resilient and proactive with a positive, agile attitude towards changing demands and peaks/troughs in workload.

    • Desirable skills and experience would include;

  • Use of workforce planning systems although training will be provided for successful candidates
  • Knowledge of Google suite applications, particularly MS Excel/Google sheets
  • Use of workflow management/case management tools
  • Experience of managing high volume tasks
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