- Intune infrastructure design, setup and maintenance
- Intune device management and maintenance
- Application packaging
- Keeping comprehensive change logs for software updates
- 3rd line support for Intune and applications. Troubleshooting desktop, application and performance related issues.
- Use monitoring tools to identify potential issues before they become user affecting.
- Maintain a consistent user experience across Intune published desktops
- Deployment of server and desktop security updates
- Take part in Ocorian on-call rota
- Participate in the technical aspects of business acquisition tasks involving office integration, data migration and application consolidation.
- Play a key role in the maintenance of Ocorian's global IT environment.
- Work in a risk adverse manner and in accordance with Ocorian security policies.
- Monitoring of Ocorian systems.
- Experience in deploying and maintaining Intune deployments
- Experience in deploying and maintaining Citrix virtual apps and desktops infrastructures
- In-depth knowledge of Windows 10/11 and Server 2019/2022 and their deployment methods
- Experience with Azure Active Directory and Office 365
- Good understanding of Powershell and scripting
- Knowledge of AoVPN
- Understanding of networking protocols and Cisco networking products.
- Current working knowledge of Microsoft Intune.
- Experience in the design and installation of Citrix shared desktop environments will be an advantage
- 2+ year's experience in provisioning, managing and supporting of end-user desktop deployment using tools such as SCCM and Intune
- 2+ year's experience working with Microsoft server technologies, Active Directory, Group Policy etc.
- We areCLIENT CENTRIC – Clients are at the centre of our world, and we're committed to providing expertise and specialist solutions to meet their most complex challenges.
- We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
- We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
- We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
- We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.
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Desktop Engineer - Belfast, United Kingdom - Ocorian
Description
Job DescriptionPurpose of the Role
Reporting to the Infrastructure Manager, the Desktop Engineer will be part of the team responsible for the global IT End-User Computing, including all regional offices.
The role includes the provision of IT services covering Networks, Security, InTune, Email. The role holder will be a subject matter expert on desktop deployments and application packaging/scripting and will be experienced in Desktop and physical desktop deployment tools such as Microsoft SCCM and InTune.
Main Responsibilities
#LI-DR1
QualificationsKnowledge, Skills and Experience
The ideal candidate will have:
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:
