- Strong experience working in a Service Manager or Problem/Incident Manager role
- In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow)
- Experience with change management planning and documentation
- A deep understanding of escalation actions, processes and reporting
- Extensive exposure to release and deployment management processes
- Ability to manage senior level stakeholders and end clients
- Willing to work as part of a rota to ensure 24/7 coverage
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Service Manager
Found in: Ziprecruiter UK C2 - 3 days ago
ISR Recruitment West Midlands, United KingdomJob Description · The Opportunity: · We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. · You will join a team of experienced Service Managers handling P1-P3 in ...
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Service Process Manager
Found in: Appcast UK C C2 - 4 days ago
TLP Consultancy Ltd West Midlands, United KingdomService Process Manager · £45,000 - £50,000 + company car · Permanent · This is a field-based role (driving licence required), covering the Midlands region. There will be occasional visits to Head Office near Epsom, Surrey · ASAP start · Generous benefits package (Performance re ...
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Service Process Manager
Found in: Ziprecruiter UK C2 - 4 days ago
TLP Consultancy Ltd West Midlands, United KingdomJob Description · Service Process Manager · £45,000 - £50,000 + company car · Permanent · This is a field-based role (driving licence required), covering the Midlands region. There will be occasional visits to Head Office near Epsom, Surrey · ASAP start · Generous benefits packa ...
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Service Manager
Found in: Appcast UK C C2 - 2 days ago
ISR Recruitment Co. West Midlands, United KingdomThe Opportunity: · We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system. · You will join a team of experienced Service Managers handling P1-P3 incidents based on ...
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Property Services Manager
Found in: Click to Hired UK C2 - 4 days ago
Eden Brown West Midlands, United Kingdom Contract, Temporary, Full timeOur client a Large Local Authoirty are looking for : - · Property Services Manager · Location: West Midlands (South ) hybrid working 2 days a week in the office (negotiable). · Duration of assignment: 12 weeks - extension expected. · Working hours: 37 hours Monday to Friday ...
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Procurement Specialist
Found in: Appcast UK C C2 - 3 days ago
itecopeople West Midlands, United KingdomOutsourced Software Development Services Procurement Consultant. · We are seeking an Outsourced Software Development Services Procurement Consultant. · Title: Procurement Consultant · Start Date: ASAP. · Duration: 3 months. · Rate: c £600 / £650 per day · Location: Hybrid. West ...
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IFS Service
Found in: Appcast UK C C2 - 3 days ago
IT Works Recruitment LTD West Midlands, United KingdomIm currently recruiting for an experienced IFS Service & Maintenance workstream lead for a IFS Cloud implementation project. · Work arrangements - Hybrid working 3 days a week onsite. · 12 month Fixed Term Contract · Responsibilities: · Develop the Service and Maintenance mod ...
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Assistant Construction Project Manager
Found in: Appcast UK C C2 - 4 days ago
Gleeson Recruitment Group West Midlands, United KingdomAssistant Construction Property Project Manager, Client Side · Midlands Based, UK wide travel · The Company: · We are working with a leading leisure operator who focus on providing individual & tailored solutions to maximise the opportunities their diverse estate provides them wi ...
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Assistant Manager
Found in: Ziprecruiter UK C2 - 5 days ago
ABPM Recruitment Limited West Midlands, United KingdomJob Description · £45,000 to £55,000 plus Flexible Working and Benefits · Staffordshire, West Midlands · Ready to apply professional skills in a new environment? · Do you have experience within private client tax advisory? · You have the opportunity to join a leading accountancy ...
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Senior Industrial Disease NIHL Team Leader
Found in: Appcast UK C C2 - 5 days ago
William James Recruitment West Midlands, United KingdomDue to the development and continued growth of the this Top Tier Law Firm's Industrial Disease department, it is now seeking to appoint a Senior Lawyer to manage a team handling Noise Induced Hearing Loss cases. · You will be responsible for performance managing the team to inclu ...
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CFO PE-Backed Environmental Services Business
Found in: Ziprecruiter UK C2 - 13 hours ago
Marks Sattin Executive Search West Midlands, United KingdomJob Description · Marks Sattin executive search is working with a PE-Backed Environmental services business, Located in West Midlands, in search of an analytical and innovative CFO to head up their finance function and lead their finance team in partnership with the CEO. This is ...
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IT Manufacturing Project Manager
Found in: Appcast UK C C2 - 1 day ago
Planet Pharma West Midlands, United KingdomPosition: IT Project Manager · Type: Contract · Duration: 6 Month · We've currently partnered with a global Pharmaceutical company, who are look for a manufacturing PM. This position will manage the execution of IT/OT Projects for 3 manufacturing sites in the UK. · This is a fu ...
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Solutions Architect
Found in: Appcast UK C C2 - 5 days ago
Gleeson Recruitment Group West Midlands, United KingdomSolutions Architect - Data, Integration & Applications focused · £70K - £80K · Stourbridge - Hybrid working (2 days in office) · Gleeson Recruitment Group are working with a leading Financial Services organisation based in Stourbridge who are looking for a Solutions Architect i ...
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Associate Tax Director
Found in: Ziprecruiter UK C2 - 5 days ago
ABPM Recruitment Limited West Midlands, United KingdomJob Description · £70,000 to £90,000 plus Flexible Working and Benefits · Birmingham, West Midlands · Take ownership of a business service line by utilising your knowledge and experience · Do you have experience working with OMB or SME clients? · As Associate Tax Director you wou ...
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Head of Procurement
Found in: Appcast UK C C2 - 5 days ago
bpesearch West Midlands, United KingdomWe are delighted to be partnering with a well-known challenger food business in their search for a Head of Procurement. In this role, you will manage a small, growing team and a spend across ingredients, packaging, 3PL, 3PM and indirect categories. You will be with the Midlands-b ...
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Major Incident
Found in: Ziprecruiter UK C2 - 3 days ago
ISR Recruitment West Midlands, United KingdomJob Description · The Opportunity: · We are currently looking for an experienced Service Manager with a proven background delivering both Incident AND Problem Management in high pressure environments. · You will work with a team of experienced Service Management professionals to ...
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Residential Conveyancer
Found in: Appcast UK C C2 - 5 days ago
Venn Group West Midlands, United KingdomElevate your legal career with a prestigious role at a dynamic law firm in the West Midlands, renowned for its expertise in residential conveyancing. This firm prides itself on delivering exceptional client service and is seeking a skilled Residential Conveyancing Lawyer to enhan ...
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Litigation Solicitor
Found in: Appcast UK C C2 - 5 days ago
Venn Group West Midlands, United KingdomElevate your legal career with a prestigious firm in the West Midlands, seeking a skilled Litigation Lawyer to join their dynamic team. This role promises a challenging yet rewarding work environment where your expertise will be valued and your professional development nurtured. ...
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Product Strategist – Identity and Access Management
Found in: Appcast UK C C2 - 5 days ago
Nexere Consulting West Midlands, United KingdomFantastic opportunity to join a thriving world class business in a critical role. · The "Product Strategist – Identity and Access Management (IAM)" will play a critical role in the overall Product Management of IAM by defining the Product Strategy, Vision and Roadmaps. · By deve ...
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Corporate Tax Director
Found in: Ziprecruiter UK C2 - 5 days ago
ABPM Recruitment Limited West Midlands, United KingdomJob Description · £90,00 to £110,000 plus Flexible Working and Benefits · Birmingham, West Midlands · Take ownership of a business service line by utilising your knowledge and experience · Do you have corporate tax experience? · As Tax Director you will have a big impact on the d ...
Service Manager - West Midlands, United Kingdom - ISR RECRUITMENT LIMITED
Description
The Opportunity:
We are currently looking for an experienced Service Manager to deliver incident and problem management activities for the support of a nationwide traffic control system.
The team is focused on restoring normal service operation as quickly as possible, minimising the disruption to the end client/general public and ensuring SLA and KPI adherence.
You will also be involved in the preparation of Incident dashboards and reports, utilising data to drive improvement actions across the team.
Skills and Experience: