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Newcastle under Lyme

    Managed Accounts Agent - Newcastle-under-Lyme, Staffordshire, United Kingdom - Hattons of London

    Hattons of London
    Hattons of London Newcastle-under-Lyme, Staffordshire, United Kingdom

    2 weeks ago

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    Description

    PLEASE NOTE THIS IS OFFICE BASED ONLY SO YOU MUST LIVE IN EASILY COMMUTABLE DISTANCE TO STOKE ON TRENT.

    Hattons of London is a rapidly growing business thanks to the excellence of the coins that we offer our clients and the lengths that we go to in ensuring that they are completely satisfied with the service that we provide. We couldn't achieve that without having assembled the very best team of people. We care about our employees as much as our clients and that is reflected in the pay and conditions we offer. The benefits that we provide include:

    • Sociable working hours with split shift opportunities.
    • Lucrative and uncapped commissions scheme.
    • Fantastic incentives including weekends away and cash prizes.
    • Excellent reward and recognition schemes.
    • Attractive pension arrangements.
    • Generous holiday allowance.
    • Private healthcare.
    • Following 12 months employment inclusion into our Employee Ownership Scheme with additional annual bonuses.
    • World Class Sales training with an external consultant.
    • Birthday Incentives.
    • Subsidised Gym Membership.
    • ·Genuine career progression opportunities as the company grows further.
    • An incredible working atmosphere surrounded by dynamic friendly people.

    Accredited with Gold Investors in People award, an industry unrivalled Trustpilot rating and we have excellent credentials on Glass Door If you want to be a part of this, we are now recruiting 4 Account Managers to join our existing high powered and successful sales team:

    Stoke on Trent – Newcastle under Lyme.

    Account Manager – Full time office based.

    Working Monday to Friday 8.45am to 5.00pm and 10.45am to 7.00pm every other Wednesday.

    Average OTE in year 1 £100k. Average OTE in year 2 £180k.

    The role of the Managed Accounts Agent is to make outbound and receive inbound calls promoting our products to secure a sale and a long-lasting relationship with your clients. Working to meet monthly sales targets and establish their own client base that they will manage from an account manager perspective. The role also involves maintaining a relationship with their customers by completing follow up calls on a regular basis, saving any returns and providing a seamless service to the clients.

    PLEASE NOTE THIS IS OFFICE BASED ONLY SO YOU MUST LIVE IN EASILY COMMUTABLE DISTANCE TO STOKE ON TRENT.

    Duties and Responsibilities:

    • Making outbound dials to clients and answering inbound warm leads.
    • Selling the value and benefits of our products.
    • Negotiating and overcoming objections from clients.
    • Building long standing relationships with your clients and servicing their continual needs.
    • Identifying the needs of the clients and offering the most appropriate product to suit their needs.
    • Following up on call backs to meet customer's expectations.
    • Establishing your own client base and being responsible for managing those clients.
    • Lead busting to generate new client acquisition to the department
    • Delivering call backs to save returns.
    • Ensure you have an in depth knowledge to be a product specialist in the market place.
    • Meeting challenging targets.
    • Delivering productivity targets.
    • Be positive and polite and maintain professional and ethical working practices at all times.
    • Be a company ambassador and advocate of our brand.
    • Adherence to quality measures in line with OFT regulations.

    Specifications:

    • Excellent verbal communication.
    • Excellent customer service skills.
    • Excellent rapport building skills.
    • Excellent sales and negotiation skills with a proven record of at least 2 years sales experience over the telephone.
    • Ability to multitask a multitude of duties.
    • Ability to manage own time.
    • Ability to understand the needs of our customers.
    • Ability to promote company products.
    • Be efficient.
    • Reliable and committed to the role.
    • ·Be self motivated.
    • To work as part of a team building team relationships.

    To apply please email your CV and covering letter to

    No agency applications will be considered for this role.

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