- Managing the day to day activities of the practice, including establishing priorities and work assignments.
- Tracking compliance to policies and procedures and resolving / escalating any compliance issues.
- Facilitating Configuration Management audits.
- Facilitating communication and engaging business and IT management to encourage configuration management efforts and value proposition.
- Engaging with strategic projects to ensure Configuration Management can deliver required CMS functionality within project timeframes.
- Reviewing and approving all changes to the CMS infrastructure where applicable.
- Regularly review discovery output to ensure data accuracy and completeness in the CMDB.
- Mentoring the organisation on Configuration Management services, concepts, policies and procedures.
- Providing and approving all requirements, use cases, user stories, etc. in support of new or improving functionality of the CMS.
- Configure and generate reports for different stakeholders, providing key insights into the status and health of the CMDB.
- Apply knowledge of ServiceNow's Common Service Data Model (CSDM) to optimize the organisation and management of data in the CMDB.
- 5+ years experience as a Configuration Manager within the IT Service Management space, with strong knowledge of the ServiceNow platform.
- ITIL certified, or equivalent experience.
- Experience and strong knowledge of IT Service Management practices including Configuration, Change, Incident, and Problem.
- Experience with ServiceNow Discovery and Service Maps.
-
Configuration Management Lead
1 week ago
Carbon60 Global London, United KingdomMy client is a market leader in the defence sector and they are looking for a Configuration Management Lead.As a key member of the Engineering team, this role leads Configuration Management across the wider Defence Operating Unit across the UK. The focus is to provide Configurati ...
-
Configuration Manager Servicenow
6 days ago
Deerfoot IT Resources Ltd London, United Kingdom**ServiceNow Configuration Manager · Hybrid Working: 2-3 Days On-Site p/w in London (EC2Y) · up to £75,000 + Benefits + Bonus · International Banking Group · **As an award winning recruitment partner to one of the world's most trusted banking groups for more than ten years, we ha ...
-
Servicenow Configuration Manager
6 days ago
Nelson Frank London, United KingdomContract Vacancy - Outside IR35 - ServiceNow Config Manager · IR35 Status: Outside IR35 · Rate: £ per day (DOE) · Length: 3 Months (possible extension) · Location: London, UK (Occasional travel) · I am currently looking for a Configuration Manager that would be responsible for de ...
-
Servicenow Configuration Manager
1 day ago
Nelson Frank London, United Kingdom Full timeServiceNow Configuration Manager - Full Time · Location: Full-Remote (10% travel to London) · **Salary**: £55,000 - £65,000 per annum · I am currently looking for a Configuration Manager that would be responsible for defining and managing the Service Configuration Management prac ...
-
Hardware Asset and Configuration Manager
1 week ago
Access Computer Consulting plc London, United Kingdom**Hardware Asset and Configuration Manager - INSIDE IR35** · As a Hardware Asset & Configuration Manager, you will contribute to the development and delivery of a high-quality Asset and Configuration Management processes. You will lead any activities between the Service Asset & C ...
-
Hardware Asset and Configuration Manager
1 week ago
NonStop Consulting Ltd London, United KingdomNonStop Consulting is looking to recruit a Hardware Asset and Configuration Manager for a Central Government department, available for hybrid work in any of the hubs across UK on an initial contract until Financial Year end (31/03/2023) with possible extensionto be confirmed. · T ...
-
Security Configuration Project Manager
4 days ago
Lorien London, United Kingdom**Project Manager for the Security Configuration standards project funded by CISO** · - Rate: £790- £820 p/d Inside IR35 · - Hybrid /Remote · **The client** · A global and well-established data and analytics consultancy. · **Your responsibilities** · - Working on multiple securit ...
-
Configuration Management
5 days ago
Abhinavpmp London, United KingdomThe ITIL Configuration Management is a mature process. It has transformed, improved and has been fine tuned over the years. The ITIL 2011 configuration management... · I often find myself talking to customers, peers, and suppliers who use the terms assets and configuration items ...
-
IT Configuration Manager
3 weeks ago
Source EQ London, United KingdomCompensation and Bonus Package · Leading, independent lighting and rigging supplier predominantly focussed on live events within the entertainment industry is searching for an IT Manager for their expanding team. · This organisation supplies industry-leading equipment to world- ...
-
configuration manager
2 days ago
Bangura Solutions Limited London, United Kingdom £70Configuration Manager - DV Cleared, Change, CM2, ITIL, SAP, Product, LC20, LC22, Bangura Solutions · Apply Now · Shortlist · Back to Results · Configuration Manager - DV Cleared, Change, CM2, ITIL, SAP, Product, LC20, LC22 · Reference: · SKPSR/CoMa/54 · Sector: · Change & ...
-
IT Configuration Manager
1 week ago
Metro Bank Plc United KingdomWe have been awarded the "" At Metro Bank, people come first – is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a and to find the very best person for the job, we always look across a ...
-
IT Configuration Manager
1 week ago
MetroBank London, United KingdomIT Configuration Manager · Team IT, IT & Change · Location Holborn Office · At Metro Bank, people come first - our culture is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a divers ...
-
IT Configuration Manager
1 week ago
Metro Bank Plc United KingdomAt Metro Bank, people come first – is all about bringing the best out in our colleagues, and making sure everyone feels valued, respected, seen and included. Responsible for developing and providing IT configuration management to the IT Organisation and for the configuration and ...
-
Configuration Manager
2 days ago
The Engineer United Kingdom £2,500We are currently seeking an experienced Configuration Manager to join our outstanding team at MBDA UK Ltd. · Job Title : Configuration Manager · Location : Stevenage (We may be able to offer a relocation package for this role) · Dynamic (hybrid) working : 2-3 days per week ...
-
IT Configuration Manager
1 week ago
Metro Bank London, United KingdomWhat you will do: · • Responsible for developing and providing IT configuration management to the IT Organisation and for the configuration and hardware asset management processes, governance, and reporting · • Take responsibility for building the CMDB to centralise our IT data ...
-
Configuration Manager
2 weeks ago
Endeavour Recruitment Solutions United KingdomTechnologies: Continuous Integration configuration management software components repository environment Communication Redhat linux Nexus Maven Subversion application development web servers Apache TomCat JBoss Java Perl scripting Shell Scripting TCP/IP networking open source pro ...
-
Configuration Management Specialist
5 days ago
INTEC SELECT LIMITED City of London, United Kingdom**Configuration Manager (ServiceNow Discovery) - £75k - £85k Tier 1 Investment Banking - hybrid working + excellent benefits** · **Overview**: · A leading tier 1 investment bank are currently recruiting for a Configuration Manager to join their team. You will have the opportunity ...
-
Configuration Manager
5 days ago
Balfour Beatty London, United Kingdom PermanentAbout the role · Balfour Beatty has an amazing opportunity for a Configuration Manager to join our amazing Major Projects team to work at our iconic Old Oak Common development in London. · HS2s new c. 1 billion Old Oak Common station will become the UKs best-connected rail ...
-
Configuration Manager
2 weeks ago
Endeavour Recruitment Solutions United KingdomTechnologies: OAM Oracle Access Manager OID OUD MS Active Directory OpenLDAP SOA BPM Weblogic Oracle ebusiness suite SSO OIAM SAML OVD OIF XACML API Gateway JET applications OAM HLD OAM LLD Linux Degree Remote Work · Are you looking for an excellent, 100% remote contract role as ...
-
Configuration Management
4 days ago
CACI International Inc. United Kingdom $61,600 - $129,300Job Profile: · Configuration Control/Data Management T3 JR Type: · Conditional Job Category: · Engineering and Technical Support Minimum Clearance Required to Start: · TS/SCI with Polygraph Percentage of Travel Required: · None Type of Travel: · None Program/Opportunit ...
ServiceNow Configuration Manager - london, United Kingdom - NTT DATA Business Solutions
Description
Job DescriptionAbout NTT DATA Business Solutions:
About NTT DATA Business Solutions: NTT DATA Business Solutions Group is part of the NTT DATA Corporate Group, a top 10 global IT services provider headquartered in Tokyo, operating in more than 50 countries. We combine global reach with local intimacy to provide premier professional ServiceNow and SAP services, from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As Global Elite Partner for ServiceNow, we bring an added dimension of expertise and excellence to our suite of services, ensuring comprehensive solutions for our clients' diverse needs.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our global award-winning SAP practice, differentiated by innovation, is the undisputed leader in SAP S/4HANA, with about 500 SAP HANA clients and more than 300 SAP S/4HANA clients.
Our clients trust our deep experience and proven approaches - all around the world
Job Summary:
As a Configuration Manager you would be accountable and responsible for defining and managing the Service Configuration Management practice and ensuring integration with the other IT Service Management practices such as Incident, Problem, Change and Release Management. You would be required to run workshops, engage with stakeholders, and manage day to day activities. You preferably hold ServiceNow, ITIL and/or ITSM certifications.
This is an excellent opportunity to join an innovative, fast-growing company and be involved in what may be the most interesting, challenging and complex ServiceNow implementations to take place in the UK.
Duties/Responsibilities:
Required Skills/Abilities:
Excellent written and verbal communication, including technical writing skills
Methodical approach with high attention to detail
Strong analytical ability, and capable of investigating and troubleshooting issues independently
Experience:
Travel required: (If applicable)
This is a client facing role requiring direct interaction with client representatives (sponsors, stakeholders, managers and executives and process owners) as well internal delivery teams.
Working hours will match client business hours, with consideration for flexible working once relationships and project process have been embedded.
Benefits:
Joining our team comes with a range of enticing benefits designed to support your well-being, career growth, and work-life balance:
Home-Based Contract: Enjoy the flexibility of a home-based contract with occasional travel to NTT Data Business Solutions offices and client sites, allowing you to manage your work environment effectively.
Generous Holiday Allowance: Benefit from 25 days of paid holiday annually, providing ample time for relaxation and rejuvenation.
"Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge.
Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
Health and Well-being: Prioritize your health with our comprehensive Private Medical Insurance plan, currently provided by Bupa. This coverage extends to you, with favourable rates available for family members at the L3 level and above.
Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.