- Adheres to service excellence standards by treating ALL individuals with respect, kindness and sensitivity to cultural diversity
- Assists with meeting patient safety needs
- Performs role-appropriate tasks as delegated by the RN
- Using simple terms, explains their role to the patient
- Contributes to the plan of care through ongoing communication with the RN
- Seeks RN assistance to meet patient/family needs when necessary
- Participates as a member of the Interdisciplinary team to meet patient/family and unit/department needs
- Provides constant safety observation for patients identified to be at risk for injury to themselves or others
- Provides constant safety observation for patients at risk for elopement or interfering with his/her medical care
- Provides close observation for a single patient or group of patients, via monitor or direct visualization in areas where Continuous Surveillance is permitted
- Provides care appropriate to age group of patients on assigned unit(s) as indicated
- Attends to the needs of patients who are in restraints (. positioning, offering food/fluids,
- Documents aspects of care in the electronic health record (EHR) or on the appropriate paper downtime form (if applicable)
- Promptly responds to bed, chair and virtual monitor alarms (. Avasure alarm)
- Maintains a safe and clean patient care environment
- Maintains awareness and practice standards of any patient-specific precautions
- Adheres to Infection Prevention standards and practice guidelines per SSH policy
- Maintains situational awareness by regularly attending Change-of-Shift and Safety Huddles
- Adheres to individualized Falls Prevention plan of care for each patient
- Fosters a Culture of Safety through personal ownership and commitment to a safe environment for patients and colleagues:
- Safeguards the privacy and security of patient information per policy
- Maintains patient and family privacy and confidentiality
- Utilizes two patient identifiers for proper patient identification per policy
- Appropriately uses the Chain of Command to elevate any concerns
- Promptly reports relevant or mandatory safety event/concerns in the Incident Reporting System
- Follows Safe Patient Handling principles to maintain safety for both patients and staff
- Monitors patient and environment for safety concerns and immediately reports changes to RN/licensed nurse
- Completes annual required training such as SSH Mandatory Education modules, division-specific skills days, etc.
- Updates role-specific knowledge through periodic in-services and enrichment activities
- Completes all assigned learning modules in the electronic learning management system (., HealthStream)
- Engages in quality and safety initiatives on the unit
- Other duties as assigned
- Assists with personal activities (. reaching belongings, operating TV and phone, operating bed controls,
- Sets up food trays and assist patients with meals as indicated
- Feeds patient at the direction of the RN following aspiration precautions
- Assists patients with positioning, turning, mobilization, ambulation as indicated
- Assists with activities of daily living (ADLs) at the direction of the RN
- Assists with application and removal of restraints at the RN's direction
- Utilizes appropriate diversionary items from the Patient Safety Cart as indicated
- Assists RN with admission process, ensures safe room/bed set-up, orients patient/family to environment, etc.
- Assist RN with discharge process: gathering belongings, changing clothes, etc.
- Provides assistance with patient transport
- Placing or replacing of the sequential compression devices at the direction of the RN
- Encourage incentive spirometry at the direction of the RN
- Set up bedside suction and assist with oral suction at the direction of the RN
- Obtains vital signs at the direction of the RN and reports to nursing team
- Ensures safekeeping of patient valuables including packing and storing
- Checks patients for identification bands, and notifies nurse if replacement is needed
- Immediately reports any changes in patient condition or any other safety concern to the RN
- Physically intervenes in the event of imminent harm to patient, visitor(s), or staff, or to prevent patient elopement, and assists, as directed, by RN with restraint
- Previous customer service or patient care experience preferred
- Knowledge of English language sufficient to read, speak, and write accurately
- Knowledge of basic medical terminology preferred
- Knowledge of simple arithmetic
- Ability to lift and transport patients, and push and pull equipment, using the appropriate physical technique in a safe manner for the patient and self, according to Safe Patient Handling Guidelines
- Ability to master basic computer skills
- Excellent interpersonal skills to interact effectively with patients, visitors and hospital personnel
- Training in Workplace Violence Prevention (., AVADE)
- BLS certification
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Patient Observer - Weymouth, United Kingdom - VPNE Parking Solutions
Description
Overview
Under the direction of a Registered/Licensed Nurse (RN), the Patient Observer Clinical Associate (POCA) is a member of the interdisciplinary health care team that promotes a safe, compassionate patient care environment. The POCA performs basic care tasks for patients at the direction of the RN in addition to ensuring appropriate observation.
Responsibilities
Direct Observation and Care:
Qualifications
#ALOHA350
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